Retail Sales Associate

VICI; Walnut Creek (CA); Vor Ort; USD 26.000 - 29.000; Vollzeit

Zusammenfassung

VICI in Walnut Creek, CA is seeking a proactive retail stylist to help customers with styling, drive sales, and create a welcoming shopping experience in a fast-paced setting. You will maintain store presentation, support online orders for out-of-stock items, and contribute to social content as needed by the Marketing Team.

You will stay current with fashion trends and VICI Styles, demonstrate initiative, and represent the VICI brand with integrity and customer focus.

Qualifikationen

• Retail stylist experience preferred.
• Driven, energetic and positive attitude.
• Ability to work in a fast-paced environment and manage priorities.
• Team player with effective communication.

Aufgaben

• Meet/exceed sales goals and expectations.
• Deliver exceptional customer experience and build relationships.
• Identify customer needs and provide styling options.
• Maintain visual standards and replenish merchandise.
• Greet customers and encourage online orders for out-of-stock items.
• Capture contact details at checkout for follow-up.
• Stay up-to-date on fashion trends and VICI styles.

Kenntnisse

Customer service

Communication

Styling

Team player

Self-motivated

Fast-paced

Flexibility

Retail hours

Jobbeschreibung

VICI is the ultimate shopping destination for the modern fashionista. Our assortment covers women’s apparel, accessories, footwear, and handbags. We offer an on-trend assortment with capsule-like weekly drops, featured shops, influencer collaborations, and curated daily drops focused on our customers’ lives and the styling inspiration they need. Much of our assortment is exclusive and made with our customers’ shopping preferences and feedback top of mind. We buy and design sophisticated, trend right, and modern styles we know our customers will love.

What started as a small family-owned business, has grown since its start in 2012, to a brand with a strong online and social presence. Affordability, quality, and customer service are at the center of our brand and we always strive to ensure our customers are satisfied with their VICI experience. From opening our Nashville retail store to launching pop ups in Newport Beach and Venice Beach, VICI is increasing its retail footprint to bring more awareness to the brand. We are just getting started and excited about what the future holds!

Summary/Objective

Highly competent, detail-oriented and strategic professional who understands and embraces the company’s mission and will deliver high sales results while building relationships with customers to ensure a positive experience for all.

Essential Functions

• Meet/exceed sales goals and expectations
• Customer-centric and understands the importance of creating exceptional customer experience that leaves a lasting impression.
• Identify customer needs and provide styling options and tips
• Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team
• Abide by all store policies and procedures
• Embody and represent the VICI brand
• Always maintain sales floor cleanliness
• Maintain proper sales floor product representation with high level visual standards and replenishment
• Always maintain sense of urgency
• Ability to work well under minimal supervision
• Be up to date on current fashion trends as well as VICI Styles
• Process shipment in an efficient manner: unbox, steam, fold, and merchandise on the sales floor
• Ensure sales floor is clean, organized and aesthetically pleasing at all times
• Greets and helps customers while building relationships to ensure a great customer experience
• Place and encourage online orders on out-of-stock product for customers
• Capture email and phone numbers at checkout for every customer
• Create content for social media as requested by the Marketing Team
• May perform other duties as assigned in support of the overall success of the company
• Comfortable working in a fast-paced, startup environment with the ability to take initiative and quickly adapt to change
• Demonstrates a high degree of personal and professional integrity
• Ability to prioritize work assignments and shift work efforts based on the needs of the department or business goals
• Strong customer service orientation; demonstrates a kind and gentle approach with customers
• Ability to work independently, be self-motivated and work effectively in a team environment
• Skilled at communicating clearly both verbally and in writing
• Excellent problem-solving skills; willingness to think out-of-the-box to resolve issues

Qualifications

• Work experience as a retail stylist or similar roll in fashion industry suggested
• Possesses drive, goal-oriented, demonstrates high energy and positive attitude
• Ability to work in a fast-paced environment, handle multiple priorities and learn new procedures
• A team player who possesses the ability to work in a learning environment
• Ability to communicate effectively with peers and management
• Takes initiative
• Must have a passion for fashion
• Ability to work Retail hours

Expected Hours Of Work

Flexible with Days/Times, can work around other job commitments

Working Conditions And Physical Effort

Standing for long periods of time, heavy customer contact and lifting up to 25 lbs

$19 - $21 an hour

VICI is committed to growing and empowering a more inclusive community within our company, and industry. That is why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives. VICI is an equal opportunity employer and dedicated to diversity and inclusion in the workplace. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender identity, sexual orientation, age, marital status, pregnancy status, veteran status, or disability status. We believe that a variety of perspectives will make our teams and business stronger.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.