Retail Sales Associate

Pilgrim; Village of Lake Grove (NY); On-site; USD 20,000 - 29,000; Part time

Benefits offered by this job

Monthly Bonus Plan

401(k) with Company Match

Paid Time Off

Culinary Training & Giveaways

Wild Chef Monthly Allowance

Discounts & Employee Perks

Fin Fit Resources

Job summary

Wild Fork is hiring a part-time Retail Sales Associate for the Village of Lake Grove, NY. You will deliver our service philosophy through guest engagement, product knowledge, meal inspiration, and warm hospitality while supporting replenishment and store readiness.

Responsibilities include customer experience, selling, cash handling, and opening/closing routines in a fast-paced, cold-store environment. Starting wage is $18.00 per hour plus bonus potential.

Qualifications

• Strong customer service skills with enthusiasm for food and culinary exploration.
• Ability to work in fast-paced environments and manage multiple tasks.
• Comfortable working in extremely cold temperatures.
• Ability to lift up to 50 lbs and stand/walk 8–10 hours.
• Basic math skills for cash handling; POS experience a plus.

Responsibilities

• Provide excellent customer experience through product knowledge, promotions and selling behaviors.
• Support service standards, welcoming customers and encouraging return visits.
• Recommend solutions, build basket size, and deliver personalized experiences.
• Assist with receiving deliveries, stock organization, and planogram changes.
• Handle cash, operate POS, and perform opening/closing duties when needed.
• Ensure accuracy in daily tasks and safety in cold environments.

Skills

Customer service

Cash handling

Cold environment work

Physical stamina

Job description

As a Retail Sales Associate, you create an exceptional experience for every guest by delivering Wild Fork’s service philosophy of personal chef and friendly butcher. You engage customers with expert product knowledge, meal inspiration, and warm hospitality while supporting replenishment, inventory accuracy, and store readiness.

You play a vital role in maintaining a clean, well-stocked, easy-to-shop store and confidently perform essential operational routines — including working in freezer environments, handling cash, and supporting opening and closing duties — even when leadership is not present.

You bring our values to life every day: Determination, Simplicity, Availability, Humility, Sincerity, Discipline, Ownership.

Position Type: Part-time

Starting Wage: $18.00 per hour + Bonus Potential

Core Responsibilities:

1. Customer Experience & Selling

• Demonstrate understanding of daily sales goals, promotions, and store priorities, and apply that knowledge through effective customer interaction and selling behaviors.
• Support Wild Fork’s service standards to ensure customers feel welcomed, valued, and inspired to return.
• Leverage product knowledge to confidently recommend solutions, build basket size, and deliver a personalized, engaging customer experience.
• Support planogram changes, promotional sets, and daily recovery routines.
• Assist with receiving and processing deliveries with care and accuracy.
• Maintain back-stock organization and communicate low stock or product issues promptly.
• Confidently work in cold temperatures (walk-in freezer) to pull products, organize stock, and execute counts.
• Adhere to food safety, sanitation, and freezer safety guidelines.

5. Cash Handling & Opening/Closing Routines

• Operate the POS with accuracy; process transactions, returns, and exchanges.
• Perform opening and closing duties when leadership is not present, including register counts, cash pulls, safe drops, store walkthroughs for readiness and safety
• Follow all cash handling SOPs with precision and integrity.
• Work closely with Team Leaders to execute daily priorities and meet store goals.
• Participate in training, product knowledge sessions, and new processes.
• Actively participate in ongoing training and development to strengthen product expertise, selling capability and consistency in execution.
• Support a positive, inclusive team culture where everyone feels valued.

Qualifications:

• Strong customer service skills with enthusiasm for food and culinary exploration.
• Ability to work in fast-paced environments and manage multiple tasks.
• Comfortable working in extremely cold temperatures.
• Ability to lift up to 50 lbs and stand/walk 8–10 hours.
• Basic math skills for cash handling; POS experience a plus.

Values & Behaviors:

We look for Sales Associates who:

• Show determination and urgency in serving customers.
• Engage with humility, sincerity, and pride in the Wild Fork brand.
• Demonstrate discipline and ownership in every task.
• Work respectfully as part of a team.
• Stay curious about products, cooking, and customer needs.
• Health Reimbursement Account, Flexible Spending Accounts, Behavioral Health Matters Program, Live Health Online (Virtual Care)
• Monthly Bonus Plan
• 401(k) and Company Match
• PTO: Vacation, Sick, Birthday PTO
• Culinary Perks: Culinary Training, Chew on This – Monthly Product Giveaway, Wild Chef – Monthly Allowance to Shop in Store
• Optional Perks: Fin Fit – Financial Resources, Discounts (cars, cell phones, services & more), Employee Referral Bonus Program