Retail Sales Associate

EZPAWN Indiana, Inc.; United States; On-site; USD 37,250,000 - 42,981,000; Full time

Benefits offered by this job

Free Health Insurance

401(k) with Company Match

Paid Time Off

Store Discount

Monthly Bonus Potential

Job summary

EZPAWN Indiana, Inc. in Indiana is seeking Retail Sales Associate / Retail Customer Service Team Members (Pawnbroker). Start as a Trainee in a 5‑week paid training program with a $.50 raise and promotion to Pawnbroker after completion.

Career growth is supported through a Pawnbroker Certification Program, potential to advance to Lead Pawnbroker, and a structured path to Assistant Manager. Competitive pay based on experience plus benefits.

Qualifications

• High school diploma or GED required.
• Customer service, cashier, or retail experience preferred.
• Excellent communication and interpersonal skills.
• Able to work independently and within a team.
• Strong multitasking ability in a fast-paced environment.
• Pass a criminal background check and drug test after conditional offer.
• Knowledge of pawned items is a plus; sales background and bilingualism are advantageous.

Responsibilities

• Provide excellent customer service by greeting customers and assisting them in person or by phone.
• Process sales, loans, and extensions and maintain accurate records.
• Perform opening and closing store duties.

Skills

Customer service

Cashier experience

Communication skills

Multitasking

Teamwork

Education

High school diploma or GED

Tools

POS system

Cash handling

Job description

Address: 1815 National Rd. West Richmond, Indiana 47374

Brand: EZPawn

Pay range is based on experience from $13.00/hr to $15.00/hr

We want you to join us for a career not a job. At EZCORP we are looking for Retail Sales Associate / Retail Customer Service Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, we will provide development and career paths to enhance your skills in a fun and fast-paced environment that comes with competitive pay, generous bonus potential and great benefits! Working for EZCORP is not just a job; it is a career! We offer a structured career path to give you an opportunity to enhance your skills in a fun and fast-paced retail environment.

Our Retail Sales Associate / Retail Customer Service (Pawnbroker) position offers competitive pay based on experience with an opportunity to quickly increase your pay and position! Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and promotion to Pawnbroker upon completion of the program Continue to grow your skills by entering our Pawnbroker Certification Program and earn an additional $1/hour Excel and explore opportunities to promote to the Lead Pawnbroker (Shift Leader) position Follow the Career Path and apply for an Assistant Manager position which includes a 6-month training program to build the foundation to run your own store.

In addition to a great career, here are some of the other things we offer our Retail Sales Associate / Retail Customer Service (Pawnbroker):

Benefits

• Free Health Insurance*
• *No cost for employee only medical insurance when selecting BlueCross BlueShield EPO Plan.
• Competitive Wages
• Monthly UNCAPPED Bonus Potential Paid on Store and Individual Performance
• Great Working Hours - Better Than Traditional Retail
• 401(k) with Company Match
• Generous Paid Time Off Holiday Pay
• Store Discount

Responsibilities

• Providing excellent customer service by greeting customers, interacting with customers in person and on the phone
• Processing sales, loans, and extensions
• Performing opening and closing store duties

Requirements

• High school diploma or GED
• Customer service, cashier, or retail experience
• Excellent communication and interpersonal skills
• Work well independently and as a member of a team
• Ability to multitask
• Able to pass a criminal background check and drug test (performed after a conditional offer)
• Adhere to all Company policies, procedures, and regulations
• Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus
• Sales background, a plus
• Bilingual, a plus

Be part of something bigger - EZCORP operates a diverse family of US brands, including EZPAWN, Value Pawn & Jewelry, Easy Pawn, USA Pawn, maX it Pawn, Premier Pawn, Cash Pawn, Max Pawn Luxury as well as many other regional brands, giving you the stability of a large organization with the community feel of a neighborhood business.

This commitment includes providing equal access to, and participation in, employment opportunities, programs, and services without regard to race, creed, religion, color, national origin, disability, gender, sexual orientation, gender identity, veteran status, or age.

Headquartered in Austin, TX, EZCORP is traded on the NASDAQ stock market under the symbol EZPW and is a member of the S&P 1000 Index and NASDAQ Composite Index.