Retail Sales Associate

lego; United States; Hybrid; USD 25,000 - 28,000; Full time

Benefits offered by this job

Family Care Leave

Life and disability insurance

Wellbeing resources

Colleague discount

Bonus scheme

Hybrid work policy

Job summary

The LEGO Group in the United States is hiring a store associate to greet guests, handle cash transactions and uphold our brand standards with a friendly, professional approach.

You will maintain a clean, safe store environment, assist in stockroom receiving, and engage customers with promotions and loyalty programs to inspire creativity.

We offer a hybrid work model, competitive hourly pay, and benefits that support wellbeing and growth within our global brand.

Qualifications

• Customer service experience preferred.
• Ability to greet guests and handle cash register transactions.
• Strong communication and teamwork.
• Familiarity with store standards and promotions.

Responsibilities

• Greet guests and perform cash register duties with professionalism.
• Maintain a clean, safe, and visually engaging store.
• Assist in stockroom receiving and inventory control.
• Resolve customer issues and escalate when needed.
• Engage customers with promotional materials and loyalty programs.

Skills

Customer service

Cash handling

Communication

Teamwork

Tools

POS system

Job description

Core Responsibilities

• Ensure a signature experience for every guest that visits our LEGO® stores by greeting every guest in your location, performing all cash register functions and portraying a professional, gracious, friendly and engaging manner at all times
• Provide a clean, safe and visually stimulating environment by performing daily cleaning duties, maintaining store displays and learning and executing LEGO® Brand Retail visual standards
• Safely and efficiently operate the store stockroom as you assist in the receiving of merchandise, maintain the stockroom to LEGO® Brand Retail standards, know and abide by all safety regulations and notify management of potential shortage situations
• Resolve customer issues and report challenging situations to manager
• C ustomer engagement
• Use of promotional materials, loyalty programs

Compensation

The hourly wage for the position has a range of $18.40 - $19.90 , based on anticipated responsibilities, market benchmarks, and organizational constraints. The LEGO Group carefully considers a wide range of compensation factors, including but not limited to prior experience, skills, expertise, location, internal equity, and other considerations permitted by law. The comprehensive remuneration details, inclusive of any benefits, will be communicated upon finalization of the employment offer.

What's in it for you?

Here are some of what to expect:

• Family Care Leave - We offer enhanced paid leave options for those important times.
• Insurances - All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
• Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.
• Colleague Discount - We know you'll love to build so from day 1 you will qualify for our generous colleague discount.
• Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.
• Your workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.

The LEGO Group is fully committed to Children's Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children's Rights.

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