Retail Sales Associate

Men's Wearhouse; Springfield (VA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Competitive hourly rates

Flexible schedules

Tuition reimbursement

Generous employee discount

Job summary

Men's Wearhouse in Springfield, Virginia, is seeking individuals dedicated to providing exceptional customer service. The role involves engaging with customers, building relationships, and contributing to a high-performing team. Candidates should demonstrate enthusiasm in a customer-centered environment, show adaptability, and work collaboratively with colleagues. Essential responsibilities include handling sales transactions and assisting with visual merchandising. A commitment to diversity and inclusion in the workplace is paramount.

Qualifications

• Cultural fit in a customer-obsessed environment for world-class service.
• Willingness to learn and adapt to new programs.
• Ability to develop positive relationships with retail staff.

Responsibilities

• Engage as a high-performing team member focusing on results.
• Build customer relationships from greeting through post-sale.
• Demonstrate selling techniques for various retail offerings.
• Encourage team selling and achieve store sales goals.
• Assist with visual merchandising and inventory tasks.
• Operate the cash register as needed.

Skills

Customer service

Adaptability

Teamwork

Job description

About the Company

We invest in our people and continuously work towards fostering an inspirational, inclusive, and innovative culture, so that every team member has a true sense of belonging. We help people confidently express their true selves so they can be their best.

Why Join Us

• Competitive hourly rates
• Flexible schedules to meet your availability!
• Tuition reimbursement
• Generous employee discount on first purchase
• Ongoing discounts on purchases made at any Tailored Brands store

Requirements

• Customer service – culture of customer‑obsession by being customer‑ready and delivering a world‑class experience every day
• Desire to learn and adapt to new programs
• Ability to work well and consult with retail sales associates at all levels and contribute to a positive work environment

Responsibilities

• Engage as a member of a high‑performing team through trust, commitment, and a focus on results.
• Build a relationship with your customer from greeting through post‑sale contact.
• Consistently demonstrate the benchmark selling techniques for retail sales, custom clothing sales, and special occasion rentals.
• Continuously encourage and participate in team selling and positively impact the achievement of the store sales volume and metrics goals.
• Assist with visually merchandising, set up, and other store‑related projects, as well as conducting merchandise stock counts.
• Handle the cash register, as a cashier, at the point of sale in the store.

Physical Requirements

• Ability to stand and walk for the majority of the work shift, frequently bend, squat, and twist, lift up to 50 lbs., climb a ladder to reach merchandise and/or supplies, and see and distinguish between fabric patterns and colors.

You may have the opportunity to voluntarily work between multiple store or site locations, and across multiple brands. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Our company celebrates diversity and provides equal employment opportunity to all applicants and employees without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, veteran or military status, age, physical or mental disability, marital status, or any other protected status under the law.