Retail Sales Associate

Columbia Sportswear Company; Simpsonville (KY); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Flexible schedules

Wellness time off

Employee discount (Columbia, Mountain)

Employee Assistance Programs (EAP)

401k with company match

Wellness Time Off

Job summary

Columbia Sportswear Company is seeking a Retail Associate in Kentucky to serve as a brand ambassador and provide outstanding in-store experiences. You will answer customer questions, recommend products, and support the sales team in a fast-paced environment.

The role requires minimal education, up to 2 years retail experience, and proficiency with inventory and POS systems. Flexible schedules and employee discounts are part of the benefits.

Qualifications

• No specific education required; HS diploma or GED preferred.
• Up to 2 years of experience in a position or specialization.
• Experience operating Inventory and POS systems and various retail software tools.
• 16 years of age or older; 18+ with 1,000 hours worked.

Responsibilities

• Provide exceptional customer service by addressing questions and offering product recommendations.
• Maintain store standards for visual merchandising, cleanliness, and safety; stock and retrieve items as needed.
• Perform cash register transactions efficiently and accurately (sales, returns, exchanges, loyalty).
• Contribute to store profitability through effective product flow and inventory handling.

Skills

Customer service

POS systems

Retail experience

Education

High School Diploma or GED preferred

Tools

Inventory software

Retail software tools

Job description

ABOUT THE POSITION

With over 430 retail stores worldwide, our associates are essential to our business. From ensuring product availability on the sales floor to creating eye-catching visual displays to addressing customer inquiries to running an efficient checkout process, our associates create memorable customer experiences while simultaneously assisting the Store Leadership team in supporting Columbia Sportswear Company’s mission of "Connecting Active People with Their Passions." As a Retail Associate, you serve as a brand ambassador and ensure exceptional in-store experiences through positive customer interaction. Within this role, you will employ your natural problem-solving and sales abilities to answer customer questions and make compelling product recommendations while supporting Columbia Sportwear Companies’ values to enhance customer service and teamwork.

HOW YOU’LL MAKE A DIFFERENCE

• Provide exceptional customer service by responding to consumer questions or issues regarding product features, benefits, and availability; engage with consumers to understand their needs and preferences (e.g., demonstrate and explain merchandise, make suggestions on suitable options for consumers, etc.).
• Maintain store standards for visual merchandising, cleanliness, and safety; retrieve merchandise from the sales floor, stock room, or other inventory locations.
• Perform all required cash register transactions (e.g., sales, returns, exchanges, connecting consumer to loyalty program) efficiently and accurately.
• Contribute to store profitability by receiving, handling, replenishing, and processing incoming and outgoing product flow in the stores accurately and efficiently.

REQUIREMENTS

• No specific education required (High School Diploma or GED preferred)
• 2 (or less) years of experience in a position or specialization.
• Skill operating Inventory and Point of Sales (POS) systems, and various other retail software tools.
• 16 years of age or older
• Employees must be age 18 and have worked 1,000 hours.

JOB CONDITIONS

• Frequently in an active environment (i.e., requires the ability to constantly move about) that can be physical or strenuous (frequently adjusting/moving items weighing up to 40 lbs.), may frequently use specialized equipment, may have exposure to dust and noise.
• Occasionally requires the ability to work in a place.
• Ability to communicate clearly with others.
• Availability to work a flexible retail schedule, which may change seasonally and in response to location‑specific business trends or forecasts.
• All local, state, and federal laws are adhered to when evaluating your availability.

This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company.

Benefits & Perks

• Flexible work schedules with opportunities for advancement
• Wellness time off to support your health and wellness journey
• Employee dicount from all our brands including Columbia, Prana, Sorel, and Mountain Hardware
• Employee Assistance Programs (EAP) provide access to free mental health services, financial services, discounts on fitness programs, and more!
• Fun, engaging, energetic team focused on helping you grow!
• We also offer generous employee discounts.
• Temporary employees benefits that can protect your family's financial future and help you save money through our 401k plan plus a generous company match.
• Temporary employees are eligible for Wellness Time Off, which complies with all applicable state and local paid leave laws.

EEO & Workforce Diversity Statement

Columbia Sportswear Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Columbia Sportswear is committed to working with and providing reasonable accommodation for individuals with disabilities. If you need reasonable accommodation because of a disability for any part of the employment process, please notify your recruiter.

For more information, see the EEOC guidelines: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf.

Contact & Application Information

Applicants may contact in USA by texting "JOBS" to [phone] or [phone]. Salary: $14 per hour.

If you need an accommodation/adjustment to successfully complete and submit your application, please reach out to [e-mail] with the Subject: Applicant Assistance Requested.

Company Overview

Founded in 1938, Columbia Sportswear Company is a global leader in designing, sourcing, marketing, and distributing outdoor and active lifestyle apparel, footwear, accessories, and equipment. Our four primary brands - Columbia, Mountain Hardwear, SOREL and prAna - complement each other to address the diverse needs of active consumers and their products have gained an international reputation for their innovation, quality and performance. Learn more about our family of brands here.