Retail Sales Associate

Staples; Santa Ana (CA); On-site; USD 19,000 - 23,000; Part time

Benefits offered by this job

Flexible part time hours

Paid time off

Weekly pay

401(k) with company match

Dental and vision insurance

Discounts on merchandise

Career growth opportunities

Job summary

Staples in Santa Ana is hiring for Sales Associates to deliver exceptional customer service, help customers find products, and process returns or online pickups. You’ll contribute to a fun, team-oriented retail culture with training provided and opportunities for career growth.

Roles involve multitasking across cashier, sales, and merchandising, responding to customer requests, and creating an inviting store environment while applying basic selling skills.

Qualifications

• Customer-focused approach with ability to engage customers and assess needs.
• Comfort with multitasking across cashier, sales and merchandising.
• Able to work a flexible, store-based schedule.

Responsibilities

• Multitask on cashier, sales, and merchandising responsibilities
• Respond quickly and resourcefully to customer requests and concerns
• Create a positive, inviting environment for customers
• Understand and use basic selling skills to engage and present solutions
• Handle returns and online pick-ups
• Be flexible on responsibilities (e.g., cleaning, stocking shelves, other duties as assigned)

Skills

Customer service

Communication

Teamwork

Flexibility

Conflict handling

Job description

Sales Associates provide exceptional customer service with our customers’ needs in mind. You’ll help customers find products, provide solutions, and handle returns or online pickups. You’ll also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately and training provided.

After applying, you may have the opportunity to schedule an in-person interview within minutes.

Get great perks.

• Flexible part time hours, generous paid time off, weekly pay and career growth opportunities

• Associate discounts on in-store and online merchandise, services and warranty plans

• Discounts at hundreds of retailers, restaurants and more

• 401(k) plan with a company match

• Dental and vision insurance

• And many more benefits

• Compensation based on qualifications and experience

Help both your customers and your store win.

• Multitask on cashier, sales, and merchandising responsibilities

• Respond quickly and resourcefully to customer requests and concerns

• Create a positive, inviting environment for customers

• Understand and use basic selling skills to engage and present solutions

• Handle returns and online pick-ups

• Be flexible on responsibilities (e.g., cleaning, stocking shelves, other duties as assigned)

Essential skills and experience:

• Able to work a flexible schedule based on the store’s needs

• Must be able to and want to engage with customers and understand their needs

• Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment

• Manage conflict in a reasonable, nonconfrontational and cooperative manner

• Ability to act with honesty and integrity regarding customer and business information

• Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously

• Preferred but not required: customer service or cashier experience in a retail environment

Staples does not sponsor applicants for work visas for this position.

Staples is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender idenity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

For individuals with disabilities that need additional assistance at any point in the process, please call 1-888-490-4747 for more information.