Retail Sales Associate

Ollie's Bargain Outlet, Inc.; Sanford (ME); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

20% Associate discount on Ollie’sPurch

401K with immediate vesting

Medical, Dental, Vision after 90 days

Vast array of voluntary benefits

Job summary

Ollie’s Bargain Outlet, Inc. is hiring a Front End Specialist to assist customers and maintain store appearance, with a primary focus on front-end operations. You will manage customer service, merchandising, and front-end tasks to support smooth store flow.

The role offers base pay starting at $15.85–$16.85 per hour, with benefits including a 20% associate discount and opportunities for growth. OS-wide policies ensure fair treatment and team collaboration.

Qualifications

• 6 months of prior retail experience preferred.
• Ability to work evenings, weekends, and holidays on a regular basis.
• A positive attitude and team player who wants to engage and serve customers.

Responsibilities

• Greet and acknowledge every customer as they enter and exit the store and at the front-end.
• Operate the register accurately, approve refunds for other Associates, and assist with training new Associates.
• Be knowledgeable of current promotions to answer questions and drive sales.
• Support Ollie’s Army and other donation programs year-round.
• Assist with receiving, pricing, merchandising, and store recovery.
• Maintain the store appearance and complete additional responsibilities as assigned.

Skills

Retail experience

Customer service

Team player

Job description

Ollie-tude!: (Ollie’s Core Values)

• BE A TEAM PLAYER- Associates are expected to be supportive and work together.
• BE CARING- How do I treat others with courtesy, dignity, and respect?
• BE VALUE OBSESSED- Live the “good stuff cheap” mindset.
• BE COMMITTED- Operate with grit, passion, tenacity, and action.
• BE GROWING- How do we get better every day?
• BE REAL- Associates should be honest, transparent, genuine, trustworthy, and sincere.

Ollie’s Associate Benefits

• Medical, Dental, Vision, and RX coverage begins after 90 Days of employment.
• 401K, generous company match with immediate vesting.
• Strong career growth & talent development culture.
• 20% Associate discount on all Ollie’s purchases
• Vast array of voluntary benefits.

Please note: The job title used in this posting may differ from Ollie’s internal job title to better align with industry standards and help candidates identify opportunities that match their experience. The official job title assigned upon hire will reflect Ollie’s internal job classification structure.

Internal Job Title: Front End Specialist

Position Overview

The Front End Specialist assists customers and helps to maintain the store appearance. The Front End Specialist is responsible for all aspects of customer service, merchandising, and store maintenance, with primary focus on the front-end of store operations.

Primary Responsibilities

• Greet and acknowledge every customer as they enter and exit the store and as they approach the front-end.
• Accurately and efficiently operate the register, approve refunds for other Associates, and assist with training new Associates.
• Be knowledgeable of current promotions and advertisements to answer customer questions and drive sales.
• Support Ollie’s Army and other donation programs year-round.
• Assist with receiving the truck, pricing items, merchandising product, and recovering the store.
• Maintain the store appearance and complete additional responsibilities as assigned.

Qualifications

• 6 months of prior retail experience preferred.
• Ability to work evenings, weekends, and holidays on a regular basis.
• A positive attitude and team player who wants to engage and serve customers.

Physical Requirements

• Ability to lift and carry up to 50 pounds.
• Ability to push and pull up to 35 pounds.
• Ability to stand for extended periods and work in a safe manner.

This pay represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. Pay ranges may be different in other locations. Actual associate pay will be based on work location, position, experience, skill level, qualifications, and other relevant factors. Associate will not be compensated below the minimum wage for the specific location where the individual has applied in accordance with city, county, and state requirements.

New Hire Starting Pay: $15.85 - $16.85

Ollie’s is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, national origin, age, veteran’s status, disability, or any other legally protected status.