Retail Sales Associate

PUMA North America, Inc.; Rosemont (IL); On-site; USD 20,664 - 24,796; Part time

Benefits offered by this job

Competitive base pay

Employee benefits

Equal Employment Opportunity policy

Job summary

A leading global sports brand in Rosemont, Illinois, is seeking a Customer Experience Associate. The role focuses on delivering exceptional customer service while processing sales transactions and maintaining store standards. Candidates should have at least one year of retail experience, strong communication skills, and the ability to work in a dynamic team environment. This position requires physical endurance and flexibility to work non-traditional hours. Join us to embody our brand values and contribute to our legacy of performance.

Qualifications

• At least 1 year of experience in a retail environment or relevant experience preferred.
• Strong communication skills and the ability to work well in a team.
• Ability to learn quickly and adapt to changing situations.

Responsibilities

• Provide high standards of customer experience per PUMA's Brand Values.
• Achieve or exceed sales targets through effective customer service.
• Process sales transactions accurately at checkout.

Skills

Retail experience

Teamwork

Communication skills

Quick learner

MS Office skills

Physical endurance

Job description

Responsibilities

• Provide consistently high standards of customer experience within the Store in accordance with PUMA's Brand Values and service standards.
• Through effective customer service, individual performance consistently achieves or exceeds sales, KPIs and profitability targets.
• Responsible for accurately processing sales transactions at checkout, securely and quickly.
• Maintain the cleanliness and order of the store as well as compliance with all visual merchandising guidelines according to PUMA standards.
• Responsible for the execution and processing of incoming and outgoing merchandise.
• Assist with managing stock levels, inventory counts and product availability, as needed.
• Required to comply with all Policies & Procedures, operational core competencies and key accountabilities.
• Responsible for maintaining a safe, healthy and compliant working and shopping environment.
• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position.

Qualifications

• At least 1 year of experience in a retail environment or other relative experience, preferred.
• Strong team player.
• Strong communication skills.
• Ability to learn quickly.
• Knowledge of computer skills, basic know-how about MS Office programs.
• The ability to constantly walk and move about is required. Use of the following senses is critical to this position: speaking, hearing, near and far acuity, depth perception, and field of vision. Ability to lift/carry, push/pull up to 30 pounds regularly.

The base pay for this position is $15.00 - $18.00 + Benefits.

Pay may vary depending on job-related knowledge, skills, and experience.

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine.

Applying for a job at PUMA is easy. Simply click APPLY ONLINE and follow the steps to upload your application.

PUMA is an Equal Employment Opportunity (EEO) employer. It is the policy of PUMA to prohibit discrimination and harassment of any type and to afford equal employment opportunities to all persons without regard to race, color, religion, sex, national origin, age, gender, physical or mental disability, veteran-status, or any other characteristic protected by applicable federal, state or local law.

For additional information, please contact: [e-mail].