Retail Sales Associate

AI; Pittsfield (MA); On-site; USD 17,908 - 23,419; Part time

Job summary

TJ Maxx in Pittsfield, MA is hiring for night and weekend shifts up to 28 hours per week. The role focuses on delivering a highly satisfied customer experience, engaging with shoppers, and maintaining a clean, organized store environment.

You may be cross-trained across areas to support the business, ring up purchases, promote credit and loyalty programs, and uphold loss prevention standards while adhering to labor laws and established procedures.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong organizational skills with attention to detail.
• Capable of handling multiple tasks at one time.
• Excellent communication skills.
• Works well with peers and supervisors.

Responsibilities

• Role models established customer experience practices with customers.
• Promotes credit and loyalty programs during interactions.
• Accurately processes purchases and returns per procedures.
• Maintains merchandising standards and floor readiness.
• Initiates store recovery and cleanliness routines.
• Upholds labor laws and store policies.
• Supports shrink reduction and safety programs.

Skills

Customer service

Flexible schedule

Organizational skills

Multitasking

Communication

Teamwork

Lifting ability

Retail experience

Job description

Hiring for nights and weekends up to 28 hours per week. Style is never in short supply at our more than 1,000 TJ Maxx stores. Each shift is a new opportunity to discover different.

Job Summary

Responsible for delivering a highly satisfied customer experience demonstrated by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross‑trained to work in multiple areas of the store to support the needs of the business.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs during customer interactions.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts ongoing recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintenance of a risk‑free environment.
• Performs other duties as assigned.

Requirements

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possesses strong organizational skills with attention to detail.
• Capable of handling multiple tasks at one time.
• Able to respond appropriately to changes in direction or unexpected situations.
• Possesses strong communication skills.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors to accomplish tasks.
• Retail customer experience preferred.

We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Apply online: https://jobs.tjx.com