Retail Sales Associate

Vuori, Inc.; Oak Brook (IL); Hybrid; USD 21,491,000 - 25,789,000; Full time

Benefits offered by this job

Savings and Retirement Plan

Employee Assistance Program

Paid Time Off

Wellness & Fitness benefits

Job summary

Vuori, Inc. in Oak Brook, IL is hiring a Retail Sales Associate to connect with customers and convey Vuori’s brand through product knowledge and a positive attitude.

You will build relationships, meet sales goals in a team setting, and keep the store stocked, clean and cash-handling compliant while staying enthusiastic about the customer experience. Prepare fitting rooms, advise on fit, and collaborate with the team to deliver exceptional service.

Qualifications

• Availability to work nights, weekends and holidays.
• Strong communication and interpersonal skills.
• Ability to develop relationships with customers and colleagues.
• Ability to handle customer concerns proactively.
• Able to prioritize multiple tasks in a fast-paced environment.
• Able to quickly learn new procedures.
• Strong organizational skills and follow-through.
• Excellent team communication and ownership.
• Eager to develop new skills and accept feedback.

Responsibilities

• Create an unforgettable customer experience.
• Forge lasting relationships with customers.
• Collaborate with the sales team to deliver the best service.
• Greet customers in a timely, authentic and engaging manner.
• Prepare fitting rooms, find sizes, and provide feedback on merchandise.
• Achieve sales goals in a team-based environment with commissions.
• Seek product knowledge to become an expert for customers.
• Assist in projects while focusing on customer experience.
• Communicate inventory needs to support business goals.
• Keep the sales floor stocked and organized each evening.
• Collaborate on inventory management with management.
• Maintain store cleanliness including floors and bathrooms.
• Follow cash control procedures including deposits and petty cash.
• Support merchandising/visual directives and sell-through.
• Ensure the selling floor reflects the correct visual image.

Skills

customer relationships

customer service

communication

multitasking

quick learner

organization

ownership

growth mindset

punctuality

availability nights weekends holidays

Job description

Vuori is re-defining what athletic apparel looks like: built to move and sweat in but designed with a casual aesthetic to transition into everyday life. We draw inspiration from an active coastal California lifestyle; an integration of fitness, creative expression and life. Our high energy fast paced retail environment is reflected in the clothes we make. We aim to inspire others to take on all aspects of their lives with clarity, enthusiasm and purpose…while having a lot of fun along the way. We are proud to be an outlet for opportunity and for personal growth and success.

Job Description

The role of a Retail Sales Associate at Vuori is to forge connections with customers while communicating Vuori’s brand values through insightful product knowledge and a happy optimistic outlook.

Create an unforgettable customer experience

• Forge lasting relationships with customers.
• Work with the sales team to ensure each customer receives the best service possible.
• Greet customers in a timely, authentic and engaging manner.
• Prepare the fitting rooms, find sizes, and provide honest knowledgeable feedback to customers regarding merchandise style and fit.

Be the business

• Achieve sales goals in a team-based commission environment.
• Seek new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer.
• Assist in the completion of projects while keeping the focus on customer experience.
• Communicating inventory needs to support the business goal.

Operations

• Ensure the sales floor is stocked every evening.
• Collaborate with management in areas of inventory management.
• Ensure the retail store is cleaned on a regular basis – including floors and bathroom.
• Understand and execute cash control procedures including bank deposits, petty cash.
• Assist in the implementation and maintenance of all merchandising/visual directives.
• Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times.
• Identify and communicate product concerns in a timely manner.

Qualifications

Who you are:

• Must be available to work nights, weekends and holidays.
• Must adhere to scheduled shifts with punctuality.
• Ability to develop relationships with customers and colleagues.
• Ability to positively and proactively handle customer concerns.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Ability to quickly learn new procedures and processes.
• Strong organizational skills and follow through skills.
• Excellent communication and interpersonal skills.
• High level of ownership, accountability and initiative.
• Eager to develop new skills and responsive to feedback.

Additional Information

Our investment in you:

At Vuori, we’re proud to offer the following to our employees:

• Savings and Retirement Plan
• Employee Assistance Program
• Paid Time Off
• Wellness & Fitness benefits

The hourly range for this role is $15/hr - $17/hr, plus team pooled commission.

Vuori is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

All your information will be kept confidential according to EEO guidelines.

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