Retail Sales Associate

My Wireless; Norwalk (CA); On-site; USD 38,200 - 63,200; Full time

Benefits offered by this job

Strong base pay and commission

Ongoing paid training

Medical, dental, and vision coverage

401(k) retirement program

Paid vacation time

Job summary

My Wireless in Norwalk, CA, is seeking a Retail Sales Associate to provide exceptional customer service and promote AT&T products. The role requires effective communication skills and the ability to work flexible hours.

Join a dynamic team with opportunities for growth, alongside perks like ongoing training and commissions. The ideal candidate has retail experience and is eager to learn and succeed in a vibrant environment.

Qualifications

• Experience in retail or customer-facing sales environment is required.
• Ability to work flexible hours including evenings, weekends, and holidays.
• Must be at minimum 18 years of age, legally able to be employed in the US.

Responsibilities

• Engage customers and educate them on AT&T products and services.
• Meet and exceed personal performance goals and AT&T standards.
• Help customers make buying decisions by delivering outstanding customer service.

Skills

Effective communication

Interpersonal skills

Retail experience

Bilingual

Education

High school diploma or equivalent

Job description

Job Details

Location: Norwalk, CA 90650. Position Type: Full Time. Salary Range: $38,200 – $63,200 base + commission per year.

Company Overview

My Wireless, an AT&T Authorized National Retailer, is looking for driven, dynamic, and coachable individuals to join our growing retail team as a Retail Sales Associate. As a Retail Sales Associate you’ll deliver the best customer experience and technology solutions across a range of AT&T products and services.

Benefits & Perks

• Strong base pay and a commission and bonus schedule that rewards you for your hard work, dedication, and commitment to excellence
• Ongoing paid training
• Exciting career paths and growth potential
• Uncapped commission program when meeting or exceeding sales goals
• Medical, dental, and vision coverage
• Life insurance
• 401(k) retirement program
• Paid vacation time
• Total pet plan and pet insurance
• Employee assistance program
• Discounts off our latest devices and AT&T service plans
• Welcome kit of fun gear to get you started that includes 2 AT&T work shirts and personal protective equipment
• Exclusive sales contests and incentives for hitting key AT&T initiatives

Responsibilities

As a My Wireless Retail Sales Associate, your day‑to‑day will involve engaging customers, educating them on AT&T products and services, and guiding them through the purchasing process. As you learn and succeed, you’ll be eligible for new opportunities and financial rewards. Every day you’ll work in an energetic environment with customers and colleagues that appreciate your dedication and commitment.

• Meet and exceed personal performance goals and AT&T standards of performance
• Help customers make buying decisions by delivering outstanding customer service
• Train and develop your skills to become a top My Wireless Retail Sales Associate, which leads to opportunities on our management team
• Maintain a fun, clean, and exciting work environment for customers and team members
• Work as a team member so together you exceed person and team goals
• Participate in marketing activities designed to maximize your selling opportunities each day

About My Wireless

My Wireless is a fast growing AT&T Authorized National Retailer, with more than 240 locations throughout the United States and Puerto Rico. Our mission is to inspire team members through journeys that instill knowledge, habits, and skills to connect with our customers to realize goals and aspirations, one milestone at a time. We maintain a very fun and rewarding training program for our staff to ensure that we develop each team member to be promotion ready so we can continue our explosive company growth.

This job description is not intended to be all-inclusive. Employees may perform other related duties as needed to meet the ongoing needs of the organization.

For more information about My Wireless, please visit www.mywirelessgroup.com.

Equal Opportunity Employer

My Wireless is an equal‑opportunity employer and does not discriminate against current and prospective employees based on race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age for individuals over forty years of age, military and veteran status, sexual orientation, or any other basis protected by applicable federal, state, and local laws.

Qualifications

• Experience in retail or customer‑facing sales environment (Required)
• Ability to work flexible hours including evenings, weekends, and holidays (Required)
• Highly effective communication and interpersonal skills (Required)
• Bilingual (Preferred but may not be required depending on location)
• Experience prospecting through outbound calls (Preferred)
• Must be at minimum 18 years of age, legally able to be employed in the US and have a high school diploma or equivalent (Required)

Physical Demands

The physical demands described here are representative of those that must be met by an employee with or without reasonable accommodation to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. While performing the duties of this job, most of the time is spent standing and walking around, moving about for prolonged periods of time, and occasionally lifting and moving objects of up to 10 pounds. The employee is frequently required to reach with hands and arms. Other movements may include climbing ladders, balancing on ladders, stooping, kneeling, crouching, and fine handling of display materials and merchandise. Dexterity is required. Specific vision abilities required by this job include being able to work with small parts in mobile phones and being able to look at a computer screen for prolonged periods of time. These requirements can be met by the individual's use of eyeglasses or contacts.