Retail Sales Associate

Wireless Zone LLC; Northville (MI); On-site; USD 28,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Free uniforms

Employee discounts

Free food & snacks

Flexible schedule

Bonus based on performance

Job summary

Verizon is hiring for a worksite-based retail associate role. You will generate retail sales by leveraging a passion for cutting-edge technology and delivering exceptional customer service to expand the Verizon network.

The position requires learning customer needs, recommending product insights, and closing sales with proactive communication. The role offers opportunities to grow through ongoing training, with additional shifts during peak periods and evenings/weekends.

Qualifications

• High school diploma or GED.
• One or more years of relevant experience.
• Willingness to work evenings, weekends, and holidays (schedule known four weeks in advance).
• Openness to pick up additional shifts during peak periods.

Responsibilities

• Generate retail sales by using your passion for cutting-edge technology and exceptional customer service to expand the Verizon network.
• Learn and uncover customers' needs by creating connections and asking the right questions.
• Position product insights and solution recommendations to provide customers with a complete top-down sales solution.
• Close sales with strong communication to meet customer needs with simple, intuitive tech solutions.
• Develop yourself through ongoing training and up-skill in merchandising and inventory tasks.
• Grow your customer base by placing outbound calls and texting current Verizon customers interested in products and services.
• Engage with the community outside the store to build loyalty at Verizon-sponsored events.

Skills

Customer service

Communication

Sales experience

Education

High school diploma or GED

Job description

When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

Benefits

• Bonus based on performance
• Competitive salary
• Dental insurance
• Free uniforms
• Health insurance
• Vision insurance
• Employee discounts
• Free food & snacks
• Flexible schedule

Full Job Description

When you join Verizon. You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

What You’ll Be Doing

• Generate retail sales by using your passion for cutting-edge technology, and exceptional customer service to expand the Verizon network.
• Learn and uncover customers' needs by creating connections and asking the right questions.
• Position product insights and solution recommendations to provide customers with a complete top-down sales solution.
• Close sales by using phenomenal communication skills to fulfill customer needs with simple and intuitive tech solutions.
• Continuously develop yourself through ongoing training and up-skill in operational functions across merchandising and inventory.
• Potential to grow your customer base by placing outbound calls and sending text messages to current Verizon customers who are interested in our products and services.
• Opportunities to engage with the community outside of the store to expand your loyal customer base, including at off-site Verizon sponsored events.

We’re hiring immediately! This isn't your typical entry-level retail position. Whether you're just starting out or have years of sales experience, you can earn an uncapped amount a year in individual-based commissions. Planning to go above and beyond? With our commission program, the opportunities are unlimited for employees who exceed their sales goals. Compensation varies by geography, hours worked, and performance.

Our comprehensive benefits and perks are designed to help you move forward in your career and in your life outside of Verizon. From health and well-being benefits to your career, we've got you covered!

• Medical, dental, and vision
• Discounts up to 50% off on Verizon products, services and accessories

This position is a great way to jumpstart your career! From our in-person new hire experience and training programs to our culture of learning and amazing benefits, you’ll be able to apply your skills while elevating your career.

What We’re Looking For

You’ll need to have:

• High school diploma or GED.
• One or more years of relevant experience required, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays (you'll know your schedule four weeks in advance).
• Openness to pick up additional shifts and earn more income, typically during the summer months, November through December, and/or during peak vacation periods.

Even better if you have one or more of the following:

• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

After you apply…

You may be required to take an in person assessment. It takes about 15-20 minutes to complete. If you’re selected to move forward, one of our hiring managers will reach out to tell you more about the role and answer your questions.

Where you’ll be working

In this worksite-based role, you'll work onsite at a defined location(s).

Scheduled Weekly Hours

40

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Wireless Zone or Verizon Corporate.