Retail Sales Associate

PUMA Gruppe; National Harbor (MD); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Employee discount

Career growth opportunities

Job summary

PUMA is seeking a Sales Associate for our National Harbor store in the United States. You will deliver exceptional customer service, process transactions, and assist with stock and merchandising to meet store KPIs.

The role requires at least 1 year in retail, strong teamwork, and the ability to lift up to 30 pounds. You should be comfortable with non-traditional hours, including weekends and evenings. Join a global brand that values performance and collaboration.

Qualifications

• Minimum 1 year of retail experience or similar.
• Strong team collaboration and communication skills.
• Ability to learn quickly and adapt to fast-paced environment.
• Basic computer skills including MS Office.
• Physical ability to walk, lift up to 30 pounds, and stand for long periods.

Responsibilities

• Provide consistently high customer experience at the store according to PUMA standards.
• Meet or exceed sales, KPIs, and profitability targets through effective service.
• Process sales transactions accurately at checkout.
• Maintain store cleanliness and follow visual merchandising guidelines.
• Assist with stock, inventory, and product availability; manage incoming/outgoing merchandise.
• Comply with all policies, procedures, and safety standards.

Skills

Customer service

Team player

MS Office basic

Ability to lift 30 lbs

Fast learner

Tools

POS systems

Store software

Job description

Retail Stores, National Harbor, United States of America

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy.

• Provide consistently high standards of customer experience within the Store in accordance with PUMA's Brand Values and service standards,
• Through effective customer service, individual performance consistently achieves or exceeds sales, KPIs and profitability targets,
• Responsible for accurately processing sales transactions at checkout, securely and quickly,
• Maintain the cleanliness and order of the store as well as compliance with all visual merchandising guidelines according to PUMA standards,
• Responsible for the execution and processing of incoming and outgoing merchandise,
• Assist with managing stock levels, inventory counts and product availability, as needed,
• Required to comply with all Policies & Procedures, operational core competencies and key accountabilities,
• Responsible for maintaining a safe, healthy and compliant working and shopping environment,
• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position.
• At least 1 year of experience in a retail environment or other relative experience, preferred,
• Strong team player,
• Ability to learn quickly,
• Knowledge of computer skills, basic know-how about MS Office programs,
• The ability to constantly walk and move about is required. Use of the following senses is critical to this position: speaking, hearing, near and far acuity, depth perception, and field of vision. Ability to lift/carry, push/pull up to 30 pounds regularly.

The base pay for this position is $15.30 - $18.30+ Benefits

Pay may vary depending on job-related knowledge, skills, and experience.

PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.

At PUMA, every application is reviewed by real people who are committed to fairness, transparency, and equal opportunity - no matter your background, identity, or experience. To ensure our process stays true to these values, no automated systems or AI tools are used to make hiring decisions. Every decision is made by real people -with real judgment and accountability. We may use functions supported by Artificial Intelligence (AI) to carry out isolated organizational steps, such as scheduling interviews. These functions have no influence on decisions in the application process. We believe in creating spaces where everyone is welcome, celebrated, and empowered to contribute authentically. Because at PUMA, whoever wants to play, can play.

PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers. The PUMA Group owns PUMA, Cobra Golf, and stichd, operates in 120+ countries, and has around 22,000 employees worldwide.

Remember: We are stronger together. With our shared momentum we all make PUMA the best place to be.