Retail Sales Associate

Staples, Inc.; Mount Airy (NC); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Flexible part-time hours

Generous paid time off

Weekly pay

Career growth opportunities

Associate discounts on in-store and/or

Job summary

Staples, Inc. is seeking Sales Associates to provide exceptional customer service, help customers find products, and process returns or online pickups in a fast-paced store environment. You will contribute to a collaborative, inclusive team culture and participate in ongoing training.

The role emphasizes multitasking across cashier, sales, and merchandising duties with a focus on understanding customer needs and delivering solutions. Flexible part-time hours with opportunities for career growth.

Qualifications

• Able to engage with customers and understand their needs.
• Able to work in a fast-paced, collaborative store environment.
• Demonstrates honesty and integrity with customer and business information.

Responsibilities

• Multitask across cashier, sales, and merchandising duties.
• Respond quickly and resourcefully to customer requests and concerns.
• Create a welcoming, inviting environment for customers.
• Use basic selling skills to engage customers and present solutions.
• Handle returns and online pick-ups.
• Be flexible with responsibilities (e.g., stocking shelves, cleaning).

Skills

Customer service

Communication

Teamwork

Flexibility

Conflict resolution

Job description

Sales Associates

provide exceptional customer service with our customers’ needs in mind. You’ll help customers find products, provide solutions, and handle returns or online pickups. You’ll also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately and training provided.

Get great perks.

• Flexible part time hours, generous paid time off, weekly pay and career growth opportunities
• Associate discounts on in-store and online merchandise, services and warranty plans
• Discounts at hundreds of retailers, restaurants and more
• 401(k) plan with a company match
• Dental and vision insurance
• And many more benefits
• Compensation based on qualifications and experience

Help both your customers and your store win.

• Multitask on cashier, sales, and merchandising responsibilities
• Respond quickly and resourcefully to customer requests and concerns
• Create a positive, inviting environment for customers
• Understand and use basic selling skills to engage and present solutions
• Handle returns and online pick-ups
• Be flexible on responsibilities (e.g., cleaning, stocking shelves, other duties as assigned)

Essential skills and experience:

• Able to work a flexible schedule based on the store’s needs
• Must be able to and want to engage with customers and understand their needs
• Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment
• Manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information

• Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously
• Preferred but not required: customer service or cashier experience in a retail environment

Staples does not sponsor applicants for work visas for this position.