Retail Sales Associate

Floor & Decor Holdings Inc.; Mooresville (NC); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

401k with company match

Employee Stock Purchase Plan

Referral Bonus Program

Paid vacation and sick time

Paid holidays

Job summary

Floor & Decor Holdings Inc. is seeking Sales Associates to provide friendly, accurate service and help customers select products for their projects. Roles can be full-time or part-time, with higher starting pay based on experience.

The job requires maintaining a clean, safe store environment and assisting in various store functions on a fast-paced sales floor. Responsibilities include processing purchases, handling refunds, stocking merchandise, and supporting management to reach sales goals.

Qualifications

• Friendly and enthusiastic demeanor.
• Entrepreneurial spirit with a strong work ethic.
• Honest, accountable, and reliable team member.
• Clear, effective communication and active listening.

Responsibilities

• Connect with customers, understand projects, and recommend products.
• Keep assigned areas stocked, clean, safe, and shoppable.
• Process checkout, refunds, and exchanges per guidelines.
• Create price tags, stock, tag, and display merchandise.

Skills

Friendly and enthusiastic

Entrepreneur and hard-working

Honest and accountable

Excellent communication and listening

Job description

Base PayThis role has a minimum base pay from $15.00 per hour with higher starting pay available based on experience.Purpose:Floor & Decor’s Sales Associates play a key role in continuously providing customers with friendly, accurate service and support in finding products to complete their project. Our Sales Associates contribute to a fast pace, safe environment by keeping sales departments clean and well stocked. If you love to learn and have a passion for helping others, come join us on our sales floor. Full-Time and Part-Time Positions Available.Qualities we look for:Friendly and enthusiasticEntrepreneur and hard-workingHonest and accountableExcellent communication and listening skillsEssential Job Functions:Connect with customers, ask about their projects, recommend our products and excite customers about their purchase.Provide above and beyond customer service and exceed customer expectations when assisting customers.Maintain the in-stock condition of assigned areas and ensure it is clean, shoppable and safe.Work in cooperation with management and team members to achieve sales goals.Process customers at checkout using point of sale (POS) system.Process customer refunds and exchanges according to established guidelines.Follow established cash, check and credit card acceptance procedures.Create price tags and merchandise signs. Stock, tag and display merchandise.Act and work in a manner consistent with the company’s core values.Demonstrate and understand compliance of the company’s safety processes.Answer telephone according to the company guidelines.Be available to assist in other areas of the store as needed.Work in a fast pace environment with accuracy.Minimum Eligibility Requirements:Must be 18 years or older.Knowledge of basic math skills.Customer service experience.Ability to handle multiple tasks and work well under pressure.Some positions may require completion of forklift certifications through F&D.Where permissible by state law, certification to use heavy equipment requires successful passing of a drug test.Working Conditions (travel & environment)While performing the duties of this job, the employee is occasionally exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically quiet to moderate.Physical/Sensory RequirementsAbility exert 30 – 60 pounds of force occasionally, and or 20-30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.Note: Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law. Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion.Store HoursMonday - Friday 7:00 AM - 8:00 PMSaturday 8:00 AM - 7:00 PMSunday 10:00 AM - 6:00 PMPickup HoursMonday - Friday 7:00 AM - 7:00 PMSaturday 8:00 AM - 7:00 PMSunday 10:00 AM - 6:00 PMBenefits & RewardsBonus opportunities & career advancement opportunities at every levelPrograms that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus ProgramMedical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria)Work-life balance, including:Paid vacation and sick time for eligible associatesPaid holidays plus a personal holidayPaid Volunteer Time Off that starts on Day 1Equal Employment OpportunityFloor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.