Retail Sales Associate

TJX; Lufkin (TX); On-site; USD 18,000 - 19,000; Part time

Benefits offered by this job

Associate discount

401(k) match

Medical/dental/vision

Life insurance

Paid holidays/vacation/sick

HSA

Job summary

TJX in Lufkin, TX is hiring for a customer-facing associate. You will deliver superior service, maintain a clean store, and assist in processing purchases, returns, and stock organization. A flexible schedule is required to support business needs.

The role emphasizes teamwork, adherence to policies, and participation in loyalty programs while maintaining a safe, welcoming shopping environment. Starting pay ranges from $13.00 to $13.50 per hour.

Qualifications

• Excellent customer service skills.
• Strong communication and organizational abilities.
• Ability to multi-task and adapt to changing directions.
• Able to lift heavy objects with or without accommodation.
• Works well with peers and supervisors.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and maintaining store cleanliness.
• Adhere to operational, merchandise, and loss prevention standards.
• Accurately ring purchases/returns and handle cash according to procedures.
• Promote credit and loyalty programs and uphold merchandising standards.
• Process and prepare merchandise for the floor and participate in store recovery as needed.
• Support safety and labor compliance, and contribute to a positive store culture.

Skills

Customer service

Communication

Organization

Multi-tasking

Teamwork

Job description

Job Description:

• Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment.
• Adheres to all operational, merchandise, and loss prevention standards.
• May be cross-trained to work in multiple areas of the store in order to support the needs of the business.
• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned.

Who We're Looking For:

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possesses strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Benefits include:

• Associate discount
• EAP
• smoking cessation
• bereavement
• 401(k) Associate contributions
• child care & cell phone discounts
• pet & legal insurance
• credit union
• referral bonuses
• 401(k) match
• medical/dental/vision
• HSA
• health care FSA
• life insurance
• short/long term disability
• paid parental leave
• paid holidays/vacation/sick
• auto/home insurance discounts
• scholarship program
• adoption assistance

Contact your TJX representative for more information.

Location: USA TJ Maxx Store 1285 Lufkin TX.

This position has a starting pay range of USD $13.00 to $13.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law.

TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Applicants with arrest or conviction records will be considered for employment.