Retail Sales Associate

Wild Bill's Tobacco; Lancaster (OH); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Health, Dental, Vision and Life Ins.

Flexible work schedule

Discounts on store products

Development and Growth Opportunities

Merit increases for full-time

Spiffs (commission)

Recognition program

Job summary

Wild Bill's Tobacco in Lancaster, OH is seeking a full-time Retail Sales Associate to deliver exceptional customer service, greet customers, answer questions, and promote products to meet sales goals.

Responsibilities include cash handling, opening/closing, stocking, keeping the store clean, inventory checks, and local travel within 15 miles for shift coverage. Benefits include health, dental, vision, life insurance, flexible schedules, discounts, and growth opportunities.

Qualifications

• Completion of high school or equivalent.
• Must be at least 21 years old.
• Experience in retail environments and customer service.
• Professional, energetic and positive attitude.
• Excellent written and verbal/interpersonal communications skills.
• Flexible scheduling availability.

Responsibilities

• Provide excellent customer service to customers visiting the store, including greeting, answering phones, and assessing their needs in a positive manner.
• Answers questions and resolves customer inquiries and concerns.
• Create relationships with customers in order to suggest products.
• Meet or exceed sales goals.
• Participate in opportunities to gain product knowledge in order to be the expert.
• Participate in marketing efforts to solicit new business by promoting the brand inside and outside the store/retail location.
• Assist with all functions within a retail store in compliance with company policies and procedures.
• Ensure a clean, well-stocked store for customers.
• Follow all Company policies and procedures.
• Ability to travel within a 15-mile radius from home store for shift coverage.
• Work with store management in opening, closing, and operating the retail facility, including but not limited to cash handling, inventory count and deposits as governed by operations control standards.
• Complete accurate paperwork and transactions according to company policies and procedures.
• Ensure maintenance of store appearance, back room, restrooms, and individual work area.
• Build customers' confidence by making their experience comfortable and simple while meeting their needs.
• Assist in other tasks, duties, or projects as assigned by management.
• Open and close the store which includes locking doors and setting the alarm.
• Must be able to work shifts ranging from 4 to 12 hours standing on the sales floor.
• Must be able to twist, bend, squat, lift, and reach overhead.
• Must be able to lift up to 50 lbs.

Skills

Customer service

Sales

Communication

Team player

Flexible scheduling

Education

High school diploma

Job description

Full-time Description

Responsibilities

• Provide excellent customer service to customers visiting the store, including greeting, answering phones, and assessing their needs in a positive manner.


• Answers questions and resolves customer inquiries and concerns.


• Create relationships with customers in order to suggest products.


• Meet or exceed sales goals.


• Participate in opportunities to gain product knowledge in order to be the expert.


• Participate in marketing efforts to solicit new business by promoting the brand inside and outside the store/retail location.


• Assist with all functions within a retail store in compliance with company policies and procedures.


• Ensure a clean, well-stocked store for customers.


• Follow all Company policies and procedures.


• Ability to travel within a 15-mile radius from home store for shift coverage.


• Work with store management in opening, closing, and operating the retail facility, including but not limited to cash handling, inventory count and deposits as governed by operations control standards.


• Complete accurate paperwork and transactions according to company policies and procedures.


• Ensure maintenance of store appearance, back room, restrooms, and individual work area.


• Build customers' confidence by making their experience comfortable and simple while meeting their needs.


• Assist in other tasks, duties, or projects as assigned by management.


• Open and close the store which includes locking doors and setting the alarm.


• Must be able to work shifts ranging from 4 to 12 hours standing on the sales floor.


• Must be able to twist, bend, squat, lift, and reach overhead.


• Must be able to lift up to 50 lbs.

Requirements

Qualifications:

• Completion of high school or equivalent


• Must be at least 21 years old


• Experience in retail environments and customer service


• Professional, energetic and positive attitude.


• Excellent written and verbal/interpersonal communications skills.


• Flexible scheduling availability.

Benefits

• Health, Dental, Vision and Life Insurance (Full Time Only after 60 days of employment)


• Flexible work schedule


• Discounts on store products


• Development and Growth Opportunities


• Merit increases for full-time employees bi-annually


• Spiffs (commission)


• Recognition program