Retail Sales Associate

The Woke Brand; Kansas; On-site; USD 24,000 - 30,000; Full time

Job summary

The Woke Brand is seeking a Retail Sales Associate to deliver excellent customer service in a dynamic retail setting. You will assist shoppers, handle cash, and drive sales through knowledgeable handling of products and online channels.

Responsibilities include operating POS systems, restocking, inventory management, and partnering with the store Seamstress/Tailor on sewing tasks and online product uploads. Experience in retail or customer service is preferred.

Qualifications

• Experience in retail or customer service.
• Ability to work independently without store management.
• Proficiency in cash handling and operating cash registers with balanced drawers.
• Familiarity with POS systems, preferably Square and Wix.

Responsibilities

• Assist shoppers with product selection and inquiries.
• Operate cash registers and handle transactions accurately.
• Process payments using POS systems and maintain security checkpoints.
• Create and promote designs and custom apparel on site.
• Manage in-store and online inventory, restocking as needed.
• Provide exceptional customer service and upsell to meet targets.
• Upload and manage online store products and social media content.

Skills

Customer service

Retail sales

Cash handling

POS systems

Inventory management

Communication

Multitasking

Online sales

Sales goals

Tools

Square

Wix

Job description

Join our team as a Retail Sales Associate where you will have the opportunity to showcase your customer service skills and contribute to a dynamic retail environment. We are looking for individuals who are passionate about sales, customer satisfaction, and have a flair for promoting products through our online channels.

Key Responsibilities

Shift hours are 2:30 pm - 7:30 pm or 9:30 am - 3 pm

Open or close store at least 3 days per week Sun‑Sat

Create custom apparel on site under the designer instructions for sale daily

Master efficient turn around times and responses based on schedule and current orders to generate sales

Perform weekly in store tasks including cleaning, restocking and inventory management

Lead store Seamstress/Tailor on sewing needed in a prioritized manner

Learn custom clothing techniques including heat press, hand sewing and design layout

Change mannequins, upload and manage online store products

Social media posting, lives and management

Provide exceptional customer service by assisting shoppers with product selection and inquiries using our company language and internal core values

Operate cash registers and handle transactions accurately

Explain store policies, design scopes and patch choices to customers

Maintain a clean and organized sales floor, including restocking merchandise

Utilize product knowledge to drive sales and meet targets

Assist in inventory management and stock replenishment in-store and online

Process payments using Point of Sale (POS) systems and store security checkpoints

Engage in upselling and cross-selling techniques to maximize sales opportunities

Create designs using paint, upcycled scraps, vinyl, patches and transfers

Sale merchandise in store and using social media lives to customers

Position Requirements

Strong ability to multitask and prioritize with attention to detail and thorough communication

Prior experience in retail sales or customer service preferred

Must be able to work in an independent retail space without store management

Proficiency in cash handling and operating cash registers with balanced drawers

Strong organizational skills to manage inventory and maintain a tidy store environment

Excellent communication skills with a focus on providing outstanding customer service

Familiarity with POS systems for processing transactions efficiently preferably Square and Wix

Ability to work in a fast‑paced retail setting and meet sales goals naturally and untraditionally

Multilingual abilities are a plus for serving diverse customer needs at our Cherokee location

Knowledge of technical sales or jewelry sales is advantageous

Demonstrated phone etiquette skills for handling customer inquiries efficiently