Retail Sales Associate

EZCORP, Inc.; Houston (TX); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Free Health Insurance

401(k) with Company Match

Paid Time Off

Holiday Pay

Store Discount

Job summary

EZCORP, Inc. is hiring Retail Sales Associates / Retail Customer Service in Houston, TX. You will engage customers in sales and pawn transactions, process loans and extensions, and deliver friendly, professional service.

Training pathways include a 5-week program with paid training and opportunities to advance to pawnbroker and store management roles. Competitive pay from $11.00 to $15.00 per hour, uncapped bonus potential, and benefits are offered.

Qualifications

• High school diploma or GED.
• Customer service, cashier, or retail experience.
• Excellent communication and interpersonal skills.
• Bilingual, a plus.
• Ability to multitask and work in a fast-paced environment.
• Must pass a criminal background check and drug test.

Responsibilities

• Interact with customers daily to facilitate sales and pawn transactions.
• Open and close store duties and assist customers in-store and on the phone.
• Process sales, loans, and extensions accurately and promptly.
• Provide friendly, courteous, and respectful service that differentiates EZCORP.
• Support training and promotion pathways within the store.

Skills

Customer service

Cashier experience

Retail experience

Communication skills

Bilingual (a plus)

Education

High school diploma or GED

Job description

Address: 6764 Hwy. 6 South Houston, Texas 77083Brand: EZPawnPay range is based on experience from $11.00/hr to $15.00/hrWe want you to join us for a career not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, well provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits!Hiring immediately for Retail Sales Associates / Retail Customer Service!Working for EZCORP is not just a job; it is a career! We offer a structured career path to give you an opportunity to enhance your skills in a fun and fast paced environment.Our positions offer competitive pay based on experience with an opportunity to quickly increase your pay and position!Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and promotion to Pawnbroker upon completion of the programContinue to grow your skills by entering our Pawnbroker Certification Program and earn an additional $1/hourExcel and explore opportunities to promote to the Lead Pawnbroker (Shift Manager) positionFollow the Career Path and apply for a Store Manager in Training position which includes a 12-week training program to build the foundation to run your own storeIn addition to a great career, here are some of the other things we offer our Team Members:Free Health Insurance*Competitive WagesMonthly UNCAPPED Bonus Potential Paid on Store and Individual PerformanceGreat Working Hours401(k) with Company MatchGenerous Paid Time OffHoliday PayStore DiscountHere's what you can expect as a Retail Customer Service Representative* (Pawnbroker)*: This role will give you the opportunity to interact with customers daily, helping with sales and enjoying the give and take of coming to a mutually satisfying agreement regarding pawn items such as jewelry, electronics, musical instruments, and more. As part of our Customer Service team in our stores, you will provide a friendly, courteous, and respectful environment that continues to set us apart from the competition.Other Customer Service duties include, but are not limited to:Providing excellent customer service by greeting customers, interacting with customers in person and on the phoneProcessing sales, loans, and extensionsPerforming opening and closing store dutiesRequirements for the Customer Service Representative (Pawnbroker) role include:As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic. Excelling at customer service and relationship building will take you far in your career with EZCORP. Additional requirements for the role include:High school diploma or GEDCustomer service, cashier, or retail experienceExcellent communication and interpersonal skillsWork well independently and as member of a teamAbility to multitaskAble to pass a criminal background check and drug testAdhere to all Company policies, procedures, and regulationsKnowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plusSales background, a plusBilingual, a plus*No cost for TM only medical insurance when selecting UnitedHealthcare Choice Plan.