Retail Sales Associate

Verizon; Hoffman Estates (IL); On-site; USD 33,000 - 76,000; Full time

Benefits offered by this job

Best in class medical, dental, and vis

Verizon 401(k) plan with matching up 6

Sales recognition programs with travel

Five weeks of paid time off

Eight weeks of paid parental leave

Job summary

Verizon is hiring a full-time Retail Sales Associate to join our store team. You will grow your career by delivering exceptional customer service, identifying customer needs, presenting product insights, and closing sales with clear communication.

You’ll also learn through ongoing training and contribute to merchandising and inventory. Base pay ranges from $16.00 to $21.00 per hour, with up to $18,000 in commissions annually, and top performers may exceed $75,500 total.

Qualifications

• This role is entry-level friendly with growth opportunities.
• Strong communication and customer service skills are valued.
• Willingness to engage with customers and learn product solutions.

Responsibilities

• Generate retail sales by leveraging technology and customer service.
• Uncover customer needs by asking questions and building connections.
• Present product insights and recommendations to provide a complete solution.
• Close sales using excellent communication to fulfill customer needs.
• Participate in ongoing training and assist with merchandising and inventory.
• Grow customer base via outbound calls and texts to Verizon customers.
• Engage with the community at Verizon events to expand loyalty.

Skills

Customer service

Sales

Communication

Outreach

Job description

When you join Verizon

You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

What you'll be doing...

As a full-time Verizon Retail Sales Associate, you'll have the opportunity to grow your career with a team focused on unlocking your full potential and sales success within one of our retail stores. Here's what you can expect:

• Generate retail sales by using your passion for cutting-edge technology, and exceptional customer service to expand the Verizon network.

• Learn and uncover customers' needs by creating connections and asking the right questions.

• Position product insights and solution recommendations to provide customers with a complete top-down sales solution.

• Close sales by using phenomenal communication skills to fulfill customer needs with simple and intuitive tech solutions.

• Continuously develop yourself through ongoing training and up-skill in operational functions across merchandising and inventory.

• Potential to grow your customer base by placing outbound calls and sending text messages to current Verizon customers who are interested in our products and services.

• Opportunities to engage with the community outside of the store to expand your loyal customer base, including at off-site Verizon sponsored events.

We're hiring immediately! This isn't your typical entry-level retail position. Whether you're just starting out or have years of sales experience, you can earn $16.00 to $21.00 per hour in base pay, plus up to $18,000 a year in individual-based commissions if you hit all your sales goals. Planning to go above and beyond? With our commission program, the opportunities are unlimited for employees who exceed their sales goals. Top performers could make an extra $14,500 or more in individual-based commissions, giving you the chance to earn a total of $65,000+ to $75,500+ annually. Compensation varies by geography, hours worked, and performance.

Our comprehensive benefits (starting day one) and perks are designed to help you move forward in your career and in your life outside of Verizon. From health and well-being benefits to investment in your education and career, we've got you covered!

• Best in class medical, dental, and vision

• Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions to the plan, qualified student loan repayments, or a combination of both

• Sales recognition programs that have, in the past, awarded top performers with all inclusive travel to domestic and international destinations, gifts, and other incentives

• Five weeks of paid time off (vacation, holidays, personal days)

• 8 weeks of paid parental leave for eligible new parents (when paired with short-term disability, this