Retail Sales Associate

1915 South | Ashley; Greensboro (NC); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Commission-based pay

Benefits package

Paid time off

401(k) retirement plan

Tuition assistance

Employee discounts

Job summary

1915 South is seeking a Retail Sales Associate to deliver an exceptional guest shopping experience by building relationships and understanding guest needs. You will present value-driven solutions, follow selling processes, and actively participate in coaching and development to meet and exceed KPIs.

The role emphasizes connection, service, and follow-up, with opportunities for career growth and a comprehensive benefits package within a customer-focused, team-driven environment.

Qualifications

• High school diploma or equivalent required.
• Retail sales experience, preferably in furniture.
• Strong customer service and communication skills.

Responsibilities

• Greet and assist guests throughout their shopping journey.
• Present products and solutions that create value for guests.
• Meet or exceed KPIs including sales, financing, and delivery.
• Follow established selling processes and best practices.
• Participate in coaching, training, and development opportunities.
• Follow up with guests to support the sales process and satisfaction.
• Review orders for accuracy before submission.
• Take payments and assist with financing options.
• Collaborate with leadership to resolve guest questions.
• Maintain store cleanliness and organization.

Skills

Customer service

Retail sales

Guest engagement

Education

High school diploma or equivalent

Job description

Join our winning team, 1915 South, as a Retail Sales Associate. 1915 South owns and operates 30 Ashley stores and 3 distribution centers across the southeast, including locations in Georgia, Florida, Alabama, North Carolina, Mississippi, and Virginia. Our company is focused on employee growth and development, providing exceptional customer service and being passionate about what we do!

Position Summary:

The Retail Sales Associate (RSA) is responsible for delivering an exceptional guest shopping experience by building relationships, understanding guest needs, and presenting solutions that create value. This role focuses on connection, service, and follow-up while consistently meeting minimum performance standards through key performance indicators (KPIs).

Job Duties:

• Greet and assist guests throughout their shopping journey
• Present products and solutions that create value for all guests
• Meet or exceed minimum performance standards and KPIs, including sales, finance, bedding, protection, and delivery
• Follow established selling processes and best practices
• Actively participate in coaching, training, and development opportunities
• Conduct timely and consistent customer follow-up to support the sales process and guest satisfaction
• Review orders for accuracy prior to submission
• Take payments and assist guests with financing or payment options
• Partner with leadership and support teams to resolve guest questions or concerns
• Maintain store cleanliness and organization through assigned areas of responsibility

Required Qualifications:

• Education: High school diploma or equivalent, required
• Experience: Retail sales, specifically furniture, preferred

Physical and Work Environment Requirements:

• Physical Demands: Standing/walking for extended periods; occasional lifting
• Work Environment: Retail Sales Floor
• Schedule: Weekdays, Weekends, and Holidays, as required

Why 1915 South?

• Compensation: Competitive commission-based pay with performance bonuses
• Benefits: Comprehensive benefits package for you and your family, including medical, dental, vision, disability, and life insurance
• Paid Time Off: Paid vacation and sick leave
• Retirement: 401(k) retirement plan with company matching contributions
• Tuition Assistance: College tuition support through Thomas University
• Employee Discounts: Generous employee discounts on furniture
• Career Development: Long-term career advancement opportunities with a strong promote-from-within culture. Many of our leaders at 1915 South began their careers here- when you join us, you're not just taking a job, you're building a future!