Retail Sales Associate

lego; Franklin (VA); On-site; USD 25,000 - 28,000; Part time

Benefits offered by this job

Colleague Discount

Life & Disability Insurance

Paid Family Leave

Wellbeing Resources

Job summary

LEGO Brand Retail in Franklin, TN, is seeking a friendly Sales Associate (Brick Specialist) to deliver inspirational guest experiences in a vibrant store. You will greet guests, handle transactions, and maintain displays and cleanliness in a fast-paced environment.

The role is part-time with weekend availability, offering engaging interactions with LEGO fans of all ages and opportunities to learn LEGO brand standards while delivering outstanding service.

Qualifications

• Availability for up to 25 hours per week, including at least one weekend day.
• Able to lift up to 30 lbs and stand for extended periods.
• Willingness to work various hours, including days, nights and weekends.

Responsibilities

• Greet guests and perform all cash register functions with a professional, friendly manner.
• Maintain store cleanliness, displays and LEGO brand retail visual standards.
• Assist in stockroom receiving, stockroom upkeep and safety compliance.
• Resolve customer issues and report challenging situations to management.
• Engage customers using promotional materials and loyalty programs.

Skills

Customer service

Cash handling

Brand standards

Guest engagement

Tools

POS system

Job description

Job Description

Core Responsibilities:

• Ensure a signature experience for every guest that visits our LEGO® stores by greeting every guest in your location, performing all cash register functions and portraying a professional, gracious, friendly and engaging manner at all times
• Provide a clean, safe and visually stimulating environment by performing daily cleaning duties, maintaining store displays and learning and executing LEGO® Brand Retail visual standards
• Safely and efficiently operate the store stockroom as you assist in the receiving of merchandise, maintain the stockroom to LEGO® Brand Retail standards, know and abide by all safety regulations and notify management of potential shortage situations
• Resolve customer issues and report challenging situations to manager
• C ustomer engagement
• Use of promotional materials, loyalty programs

Are you excited to deliver inspirational retail experiences to LEGO® fans of all ages?

Join the LEGO® Brand Retail team as a Sales Associate (Brick Specialist) at Cool Springs Galleria Franklin, TN and provide inspirational guest experiences in an interactive and vibrant store environment. We are looking for energetic, enthusiastic individuals to join us on a part-time basis.

Exceed our guests' expectations through fun and meaningful interactions

Core Responsibilities with percentages:

• Ensure a signature experience for every guest that visits our LEGO® stores by greeting every guest in your location, performing all cash register functions and portraying a professional, gracious, friendly and engaging manner at all times (80%)
• Provide a clean, safe and visually stimulating environment by performing daily cleaning duties, maintaining store displays and learning and delivering LEGO® Brand Retail visual standards (10%)
• Safely and efficiently operate the store stockroom as you assist in the receiving of merchandise, maintain the stockroom to LEGO® Brand Retail standards, know and abide by all safety regulations and notify management of potential shortage situations (10%)

Deliver inspirational retail experiences built on LEGO ® Brand values

The LEGO® Group is a family-owned, international business and collaboration shapes everything we do. It's all about a shared vision to launch inspiring products that will build the future of play. You'll be part of a uniquely creative organization that gives you the freedom to make a real impact on our performance - and have fun while you're doing it. LEGO® Brand Retail strives to foster relationships with our guests that transcend generations and are as timeless as the products we sell.

Do you have what it takes to inspire and develop the builders of tomorrow?

• Communicate effectively with team members and guests
• Process information/merchandise through the register system
• Work various hours, days, nights and weekends as business decides
• Freely access all areas of the store including sales floor, stock areas, register areas, and loading dock area
• Physical specifications: Constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders. Vision abilities include close vision, depth perception, and the ability to adjust focus. Involves lifting at least 30 lbs.

Provide availability for up to 25 hours per week, including at least one weekend day. Availability must span at least three days. Being scheduled for 25 hours is not required.

Join the LEGO Brand Retail Team!

Share our dedication to providing an active hands-on experience that encourages imagination and creativity through in-store play.

Compensation

The hourly wage for the position has a range of $18.40 - $19.90 , based on anticipated responsibilities, market benchmarks, and organizational constraints. The LEGO Group carefully considers a wide range of compensation factors, including but not limited to prior experience, skills, expertise, location, internal equity, and other considerations permitted by law. The comprehensive remuneration details, inclusive of any benefits, will be communicated upon finalization of the employment offer.

What's in it for you?

• Family Care Leave - We offer enhanced paid leave options for those important times.
• Insurances - All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
• Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.
• Colleague Discount - We know you'll love to build so from day 1 you will qualify for