Retail Sales Associate

Staples; Franklin (TN); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Flexible part-time hours

Weekly pay

Associate discounts

401(k) with match

Dental and vision insurance

Discounts at retailers

Career growth opportunities

Job summary

Staples is hiring Sales Associates to deliver exceptional customer service while helping customers locate products, process returns, and fulfill online pickups. You will join a fast-paced, team-oriented retail culture with training provided and immediate hiring.

Perks include flexible part-time hours, weekly pay, associate discounts, a 401(k) with company match, and health benefits. The role emphasizes collaboration, adaptability, and customer-first problem solving.

Qualifications

• Able to work a flexible schedule based on the store’s needs
• Engage with customers to understand their needs
• Collaborate in a fast-paced environment
• Handle conflicts in a respectful, cooperative manner
• Maintain honesty and integrity with customer and business information

Responsibilities

• Multitask across cashier, sales, and merchandising duties
• Respond promptly to customer requests and concerns
• Create a welcoming, inviting environment for customers
• Demonstrate basic selling skills and present solutions
• Handle returns and online pick-ups
• Be flexible on duties (e.g., cleaning, stocking shelves)

Skills

Customer service

Communication

Team collaboration

Flexibility

Conflict resolution

Honesty & integrity

Physical stamina

Job description

Sales Associates provide exceptional customer service with our customers’ needs in mind. You’ll help customers find products, provide solutions, and handle returns or online pickups. You’ll also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately and training provided.

Get great perks.

• Flexible part time hours, generous paid time off, weekly pay and career growth opportunities

• Associate discounts on in-store and online merchandise, services and warranty plans

• Discounts at hundreds of retailers, restaurants and more

• 401(k) plan with a company match

• Dental and vision insurance

• And many more benefits

• Compensation based on qualifications and experience

Help both your customers and your store win.

• Multitask on cashier, sales, and merchandising responsibilities

• Respond quickly and resourcefully to customer requests and concerns

• Create a positive, inviting environment for customers

• Understand and use basic selling skills to engage and present solutions

• Handle returns and online pick-ups

• Be flexible on responsibilities (e.g., cleaning, stocking shelves, other duties as assigned)

Essential skills and experience:

• Able to work a flexible schedule based on the store’s needs

• Must be able to and want to engage with customers and understand their needs

• Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment

• Manage conflict in a reasonable, nonconfrontational and cooperative manner

• Ability to act with honesty and integrity regarding customer and business information

• Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously

• Preferred but not required: customer service or cashier experience in a retail environment

Staples does not sponsor applicants for work visas for this position.

Staples is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender idenity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

For individuals with disabilities that need additional assistance at any point in the process, please call 1-888-490-4747 for more information.