Retail Sales Associate

Bennetts Company; Framingham (MA); On-site; USD 21,000 - 26,000; Full time

Job summary

Bennetts Company in Framingham, MA is hiring a customer-focused associate to assist shoppers, process purchases and returns, and maintain a welcoming environment with accurate service.

You will help with merchandise displays, support safety procedures, promote loyalty programs, and contribute to a smooth checkout experience across store areas.

Qualifications

• Strong customer service skills with a positive, helpful attitude.
• Accuracy and reliability when handling transactions and returns.
• Good attention to detail for merchandising and cleanliness standards.
• Awareness of loss prevention and safety expectations.
• Ability to adapt and assist in different store areas.
• Comfort promoting credit and loyalty programs.

Responsibilities

• Assist customers with questions and support during shopping and checkout.
• Process transactions accurately, including purchases and returns.
• Maintain merchandise displays and uphold store cleanliness and presentation standards.
• Support loss prevention practices and follow safety and security procedures.
• Work across multiple store areas as needed.
• Promote credit and loyalty programs to enhance customer engagement.

Skills

Customer service

Transaction accuracy

Attention to detail

Merchandising

Loss prevention awareness

Adaptability

Job description

Role Summary

Provide a positive customer experience by assisting shoppers, processing purchases and returns, and ensuring a welcoming environment through accurate service and attention to detail.

Key Responsibilities

• Assist customers with questions and support during shopping and checkout
• Process transactions accurately, including purchases and returns
• Maintain merchandise displays and uphold store cleanliness and presentation standards
• Support loss prevention practices and follow safety and security procedures
• Work across multiple store areas as needed
• Promote credit and loyalty programs to enhance customer engagement

Qualifications & Skills

• Strong customer service skills with a positive, helpful attitude
• Accuracy and reliability when handling transactions and returns
• Good attention to detail for merchandising and cleanliness standards
• Awareness of loss prevention and safety expectations
• Ability to adapt and assist in different store areas
• Comfort promoting credit and loyalty programs