Retail Sales Associate

Staples; Forsyth (IL); On-site; USD 18,000 - 25,000; Part time

Benefits offered by this job

Flexible part-time hours

Weekly pay

Associate discounts on merchandise and

401(k) plan with company match

Dental and vision insurance

Discounts at retailers

Job summary

Staples is hiring Sales Associates to provide exceptional customer service, help customers find products, and process returns or online pickups in a fast-paced store environment.

Join a collaborative, team-oriented retail culture with immediate hiring and training provided. Benefits include discounts, healthcare options, and a 401(k) plan, with compensation based on experience and qualifications.

Qualifications

• Experience delivering friendly, helpful service in a retail setting.
• Ability to assist customers with product selection and general questions.
• Proven skills in handling returns, exchanges, and online pickup orders.
• Willingness to multitask across cashier, sales, and merchandising duties.
• Strong communication and conflict resolution in a fast-paced store environment.
• Capable of lifting/moving items and standing for long periods.

Responsibilities

• Multitask on cashier, sales, and merchandising responsibilities.
• Respond quickly and resourcefully to customer requests and concerns.
• Create a positive, inviting environment for customers.
• Understand and use basic selling skills to engage and present solutions.
• Handle returns and online pick-ups.
• Be flexible on responsibilities (e.g., cleaning, stocking shelves, other duties as assigned)

Skills

Customer service

Retail sales

Cashier duties

Team player

Communication skills

Problem solving

Job description

Sales Associates

provide exceptional customer service with our customers’ needs in mind. You’ll help customers find products, provide solutions, and handle returns or online pickups. You’ll also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately and training provided.

Get great perks.

• Flexible part time hours, generous paid time off, weekly pay and career growth opportunities


• Associate discounts on in-store and online merchandise, services and warranty plans


• Discounts at hundreds of retailers, restaurants and more


• 401(k) plan with a company match


• Dental and vision insurance


• And many more benefits


• Compensation based on qualifications and experience

Help both your customers and your store win.

• Multitask on cashier, sales, and merchandising responsibilities


• Respond quickly and resourcefully to customer requests and concerns


• Create a positive, inviting environment for customers


• Understand and use basic selling skills to engage and present solutions


• Handle returns and online pick-ups


• Be flexible on responsibilities (e.g., cleaning, stocking shelves, other duties as assigned)

Essential Skills And Experience

• Able to work a flexible schedule based on the store’s needs


• Must be able to and want to engage with customers and understand their needs


• Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment


• Manage conflict in a reasonable, nonconfrontational and cooperative manner


• Ability to act with honesty and integrity regarding customer and business information


• Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously


• Preferred but not required: customer service or cashier experience in a retail environment

Staples does not sponsor applicants for work visas for this position.