Retail Sales Associate

Beck Suppliers, Inc.; Delaware (OH); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Weekly pay

Flexible hours

Promotions

Bonuses

Benefits

Job summary

FriendShip is seeking a Retail Sales Associate to deliver outstanding customer service, keep the store clean and inviting, and assist with fresh menu items where applicable. You will engage guests, handle transactions, stock shelves, and support a smooth operation through teamwork and attention to detail.

Join a 100% employee-owned company that values people and provides growth opportunities, flexible hours, and a positive, people-first work culture.

Qualifications

• High School Diploma or GED required.
• Completion of Level 1 ServSafe Certification after hire; company support provided.
• Experience in fast-paced retail or customer-facing environment.
• Availability for varied shifts including evenings, weekends and holidays.
• Professional, customer-focused communication; clear verbal skills.
• Strong reading and basic math skills; detail oriented.

Responsibilities

• Provide friendly and efficient customer service, answer questions and resolve concerns.
• Maintain product and food presentation reflecting quality and freshness standards.
• Demonstrate reliability: arrive prepared, on time, ready to serve guests.
• Handling all cashier functions, including ringing sales, cash and card payments, and balancing tills.
• Stock and rotate merchandise to ensure freshness and visual appeal.
• Monitor inventory and communicate restocking needs to prevent shortages and overstock.
• Maintain store cleanliness, organization, and safety inside and outside the store.
• Complete shift paperwork and operational tasks, including price changes and counts.
• Conduct routine cleaning and comply with health and safety regulations.

Skills

Customer service

Team player

Communication skills

Problem solving

Attention to detail

Education

High School Diploma or GED

Tools

POS system

Job description

Description

Hourly Pay starting at $15.00! Base pay increases every 90 days during the first two years.

Weekly Pay | Flexible Hours | Promotions | Bonuses | Benefits

Why Work at FriendShip

Our Friendship stores are part of a 100% employee-owned company that truly believes its people are the foundation of its success. Through our Employee Stock Ownership Plan (ESOP), employees build long-term ownership and share in the success they help create.

The work environment is collaborative, dependable, and grounded in shared values. Working at FriendShip is more than a job; it’s a chance to be part of something meaningful, where your work matters, your voice is heard, and your future is connected to the success you help build.

The Role

A FriendShip Retail Sales Associate is responsible for delivering amazing customer service, maintaining a clean and bright store, and where applicable, preparing fresh, ready and delicious menu items. This role carries out daily store operations through customer engagement, accurate transactions, product stocking and merchandising, and pride in a clean, welcoming environment. Associates help ensure every guest receives friendly, reliable service and every team member experiences a professional, people-first workplace.

What We're Looking for

• A customer first, safety minded approach focused on exceeding expectations.
• A prospective team member with a strong sense of responsibility and dependability.
• Proven ability to excel in a fast-paced, high-volume environment.
• A cooperative team player with clear and effective communication skills.
• Commitment to learning and maintaining company standards.

Key Responsibilities

• Providing friendly and efficient customer service, answering questions, and resolving concerns in a professional manner
• Maintain product and food presentation that reflects our standards of quality, freshness, and pride
• Demonstrate reliability: arrive prepared, on time, and ready to serve guests
• Accurately complete all cashier functions including ringing sales, handling cash and card payments, balancing registers, and following established cash-handling procedures
• Stock, rotate, and maintain merchandise in coolers, freezers, shelves, and counter areas to ensure product freshness, proper labeling, and visual appeal
• Monitor inventory levels and communicate restocking needs to management to prevent shortages and overstock situations
• Execute store standards to maintain cleanliness, organization, and safety both inside and outside the store location
• Complete assigned shift paperwork and operational tasks, including gas price changes, safe counts, and cigarette counts
• Conduct routine cleaning tasks, including sanitizing high-touch areas, maintaining restrooms, and ensuring compliance with health and safety regulations
• Assist with receiving deliveries, verifying shipments, and organizing backroom storage areas

Food Service (where applicable)

• Prepare, cook, and serve food items according to established recipes, portion controls, and presentation standards
• Maintain a clean, sanitary, and organized kitchen and prep area in compliance with Company and regulatory guidelines
• Follow all Company, local, and state health, safety, and sanitation guidelines
• Monitor food temperatures, storage conditions, and expiration dates to maintain product integrity and minimize waste
• Support inventory management processes, including ordering, maintaining prep lists, par counts, and completing base sheets.
• Adhere to proper food handling, rotation (FIFO), and storage procedures

Skills & Qualifications

Required

• High School Diploma or G.E.D.
• Required to complete Level 1 ServSafe Certification after hire; company support provided.
• Experience working in a fast-paced retail or customer-facing environment while following established procedures.
• Availability to work varied shifts, including evenings, weekends, and holidays, based on store needs.
• Professional, customer-focused communication style.
• Clear verbal communication skills for interacting with guests, teammates, and leadership.
• Ability to remain calm, professional, and solution-focused during busy or high-pressure situations.
• Basic math and reading proficiency with strong attention to detail
• Experience following processes, completing tasks accurately, and maintaining focus
• Experience prioritizing tasks and adapting to changing conditions during peak business periods

Preferred

• Experience in retail, convenience, customer-facing roles, or quick-service restaurants
• Experience working in fast-paced, multitasking environments
• Familiarity with food preparation or food-safety procedures (for Kitchen stores)

Requirements

Physical Demands and Environmental Condition

Frequent

• Walking, standing, bending, stooping, climbing, squatting
• Lifting and carrying up to 50 lbs.
• Pushing/pulling
• Reaching, grasping, and using hands for extended periods
• Speaking with guests, vendors, and team members
• Exposure to hot and cold temperatures
• Exposure to outdoor weather (emptying trash, handling deliveries, clearing walkways of snow, etc.)
• Working in general store conditions (noise, aromas, refrigerated areas)

Occasional

• Extended cleaning tasks
• Occasional ladder use
• Periods of higher physical exertion during deliveries or peak business time