Retail Sales Associate

Staples; Danvers (MA); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Flexible part-time hours

Generous paid time off

Associate discounts on merchandise

401(k) plan with company match

Dental and vision insurance

Career growth opportunities

Job summary

A leading office supply retailer in Danvers is seeking a Retail Sales Associate to provide exceptional customer service. You will help customers find products, handle returns, and create a positive shopping experience. This part-time role requires flexibility and collaboration in a team-oriented environment. Candidates should be able to engage with customers and manage conflict effectively. Competitive perks and training provided.

Qualifications

• Able to work a flexible schedule based on the store’s needs.
• Engage with customers and understand their needs.
• Collaborate in a high-paced and sometimes stressful environment.
• Manage conflict in a reasonable and cooperative manner.

Responsibilities

• Multitask on cashier, sales, and merchandising responsibilities.
• Respond quickly to customer requests and concerns.
• Create a positive, inviting environment for customers.
• Handle returns and online pick‑ups.
• Handle returns and online pickup orders.
• Be flexible with duties (e.g., stocking shelves, cleaning) as needed.

Skills

Customer engagement

Conflict management

Team collaboration

Cashier experience

Teamwork

Job description

Join to apply for the Retail Sales Associate role at Staples

Sales Associates provide exceptional customer service with our customers’ needs in mind. You’ll help customers find products, provide solutions, and handle returns or online pickups. You’ll also be collaborative and inclusive in helping our customers while being part of a fun, team‑oriented retail culture. Hiring immediately and training provided. After applying, you may have the opportunity to schedule an in‑person interview within minutes.

Get great perks.

• Flexible part‑time hours, generous paid time off, weekly pay and career growth opportunities
• Associate discounts on in‑store and online merchandise, services and warranty plans
• Discounts at hundreds of retailers, restaurants and more
• 401(k) plan with a company match
• Dental and vision insurance
• And many more benefits
• Compensation based on qualifications and experience

Help both your customers and your store win.

• Multitask on cashier, sales, and merchandising responsibilities
• Respond quickly and resourcefully to customer requests and concerns
• Create a positive, inviting environment for customers
• Understand and use basic selling skills to engage and present solutions
• Handle returns and online pick‑ups
• Be flexible on responsibilities (e.g., cleaning, stocking shelves, other duties as assigned)

Essential Skills And Experience

• Able to work a flexible schedule based on the store’s needs
• Must be able to and want to engage with customers and understand their needs
• Ability to collaborate and work cooperatively in a high‑paced and sometimes stressful environment
• Manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to lift/move materials in the 10‑50 pound range, climb ladders, stand and walk continuously
• Preferred but not required: customer service or cashier experience in a retail environment

Staples does not sponsor applicants for work visas for this position.

Seniority level

Entry level

Employment type

Part‑time

Job function

Sales and Business Development

Industries

Retail Office Equipment