Retail Sales Associate

Cellco Partnership; Cypress (TX); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Best in class medical, dental, and vis

Verizon 401(k) plan with matching up 6

Five weeks of paid time off

8 weeks of paid parental leave

Up to $8K tuition assistance

Discounts on Verizon products and more

Job summary

Verizon is hiring for a retail sales role designed to blend technology passion with outstanding customer service. You will learn customer needs, present product insights, and close sales with effective communication.

The position includes ongoing training and opportunities to grow in merchandising and inventory responsibilities. Community engagement and events are part of the role, with scheduling that accommodates evenings, weekends, and holidays.

Qualifications

• High school diploma or GED.
• 1+ year of relevant experience.
• Willingness to work evenings, weekends, and holidays.
• Schedule known four weeks in advance.
• Open to pick up additional shifts.

Responsibilities

• Generate retail sales by using passion for cutting-edge technology and customer service to expand the Verizon network.
• Learn and uncover customers' needs by creating connections and asking questions.
• Position product insights and solution recommendations for a complete top-down sales solution.
• Close sales by using strong communication to fulfill customer needs with simple tech solutions.
• Continuously develop yourself through training and upskill in merchandising and inventory.
• Potential to grow your customer base by placing outbound calls and sending texts to current Verizon customers.
• Engage with the community outside of the store at Verizon-sponsored events.

Skills

Sales skills

Customer service

Communication skills

Merchandising knowledge

Relationship building

Education

High school diploma or GED

Job description

When you join Verizon You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

What you'll be doing...

• Generate retail sales by using your passion for cutting-edge technology, and exceptional customer service to expand the Verizon network.
• Learn and uncover customers' needs by creating connections and asking the right questions.
• Position product insights and solution recommendations to provide customers with a complete top-down sales solution.
• Close sales by using phenomenal communication skills to fulfill customer needs with simple and intuitive tech solutions.
• Continuously develop yourself through ongoing training and up-skill in operational functions across merchandising and inventory.
• Potential to grow your customer base by placing outbound calls and sending text messages to current Verizon customers who are interested in our products and services.
• Opportunities to engage with the community outside of the store to expand your loyal customer base, including at off-site Verizon sponsored events.

We're hiring immediately! This isn't your typical entry-level retail position. Whether you're just starting out or have years of sales experience, you can earn $16.00 to $21.00 per hour in base pay, plus up to $18,000 a year in individual-based commissions if you hit all your sales goals. Planning to go above and beyond? With our commission program, the opportunities are unlimited for employees who exceed their sales goals. Top performers could make an extra $14,500 or more in individual-based commissions, giving you the chance to earn a total of $65,000+ to $75,500+ annually. Compensation varies by geography, hours worked, and performance.

Our comprehensive benefits (starting day one) and perks are designed to help you move forward in your career and in your life outside of Verizon. From health and well-being benefits to investment in your education and career, we've got you covered!

• Best in class medical, dental, and vision
• Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions to the plan, qualified student loan repayments, or a combination of both
• Sales recognition programs that have, in the past, awarded top performers with all inclusive travel to domestic and international destinations, gifts, and other incentives
• Five weeks of paid time off (vacation, holidays, personal days)
• 8 weeks of paid parental leave for eligible new parents (when paired with short-term disability, this benefit may provide up to 16 weeks of paid time off for the birthing parent)
• Up to $8K per year in tuition assistance
• Discounts up to 50% off on Verizon products and services
• Additional employee discounts on attractions, automotive, travel and more.

This position is a great way to jumpstart your career! Too good to be true? Hear from our Verizon Retail team members on what it's like to be part of a team that invests in you. From our in-person new hire experience and award‑winning training programs to our culture of learning and amazing benefits, you'll be able to apply your skills while elevating your career.

What we're looking for...

You'll need to have:

• High school diploma or GED.
• One or more years of relevant experience required, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays (you'll know your schedule four weeks in advance).
• Openness to pick up additional shifts and earn more income, typically during the summer months, November through December, and/or during peak vacation periods.

Even better if you have one or more of the following:

• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.
• Bilingual fluency in Spanish and Emglish.