Retail Sales Associate

Sunglass Hut; Charlotte (NC); On-site; USD 16,531 - 22,041; Part time

Job summary

Sunglass Hut in Charlotte, NC is seeking a Seasonal Sales Associate to deliver an exceptional shopping experience, promote the brand, and drive customer loyalty. You will greet customers, stay updated on product assortment, and support store operations as needed.

You will work with a team to maintain visual standards, assist VIP clients, and participate in occasional meetings. The role emphasizes communication, multitasking, punctuality, and a passion for fashion sunglasses, with a focus on

Qualifications

• 1 year of sales or customer service experience.
• Excellent communication and interpersonal skills.
• Ability to multitask in a fast-paced environment while delivering a great customer experience.
• Self-motivated, team player.

Responsibilities

• Provide an exceptional shopping experience and build brand loyalty.
• Greet customers and inform merchandisers about stocking needs.
• Maintain visual standards set by management.
• Assist VIP clients and retain their loyalty.
• Stay up-to-date on current product assortment and represent the brand.
• Attend occasional team meetings.
• Be punctual and communicate issues to management.
• Represent the brand in the community.

Skills

Sales experience

Customer service

Communication skills

Team player

Multitasking

Job description

About Sunglass Hut

At Sunglass Hut, we are always in the sun. You’ll find a dynamic space with endless possibilities to grow your career. We are a culture that wants to see you succeed, develop your customer expertise and care, and feel supported by people who embrace you. With us, you’ll bring warmth into the hearts and souls of our customers and the world we live in. We believe in the freedom of self‑expression, inclusivity and authenticity, which is why we bring exclusive styles of high‑quality fashion and performance sunglasses to all.

Position Details

Requisition ID: 935960

Store #: 003958 Sunglass Hut

Position: Seasonal/Temporary

Sunglass Hut is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world‑class vision care products.

Job Description

General Function: As a Sales Associate, your objective will be to provide an exceptional shopping experience that will encourage positive customer connections and brand loyalty.

Major Duties and Responsibilities

• Promote an excellent customer experience, including but not limited to:
  • Greeting and serving customers
  • Inform merchandisers/managers on stocking needs
  • Ensure all visual standards set forth by management and the company are always maintained
  • Problem‑solve for any customer issues and loop in management for assistance
• Manage complex customer service situations by applying a high touch level of assistance to VIP clientele on a regular basis and in turn ensure VIP clientele retention
• Remain up‑to‑date and educated on current product assortment to serve as an informed ambassador of the brand
• Actively listen and act on any instructions given by management or superior as defined by management at any time
• Occasionally assist with opening and closing duties as needed
• Comply with professional regulations, internal rules and code of conduct set forth by the company and management
• Attend and participate in occasional work meetings
• Hold yourself accountable for shift punctuality and proactively communicate to manager if obstacles arise
• Serve as an ambassador to the brand by leveraging your innate sensibility, style, and pre‑established connection to the local and broader communities where our brands’ culture flourishes

Basic Qualifications

• 1 year of previous sales or customer service experience
• Excellent communication and interpersonal skills
• Ability to multitask in a fast‑paced environment while also being committed to creating an amazing customer experience
• Self‑motivated, team player

Compensation and Benefits

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. You may also be offered a competitive bonus and/or commission plan, which complements a first‑class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

Equal Employment Opportunity

EssilorLuxottica complies with all applicable laws related to the application and hiring process. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.