Retail Sales Associate

TJX; Charleston (SC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Health benefits

Paid holidays

Paid parental leave

Job summary

TJX's HomeGoods store in Charleston, SC is seeking a dedicated team member to deliver an exceptional customer experience and to accurately process purchases, returns, and transactions.

You will help keep the sales floor organized, support promotions and loyalty programs, work with teammates to meet daily goals, and remain flexible to support the store's needs.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Delivers a highly satisfied customer experience and adheres to store standards.
• Rings purchases/returns and counts change back per procedures.
• Promotes credit and loyalty programs.
• Maintains merchandising standards and prepares merchandise for the floor.
• Participates in store recovery and safety programs.
• Supports shrink reduction goals and loss prevention.

Skills

Customer service

Flexible schedule

Communication skills

Multitasking

Physical ability

Team collaboration

Retail experience

Job description

Opportunity: Grow Your Career

• Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.
• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Who We’re Looking For: You.

• Possesses excellent customer service skills
• Able to work a flexible schedule to support business needs
• Possesses strong communication and organizational skills with attention to detail
• Capable of multi-tasking
• Able to respond appropriately to changes in direction or unexpected situations
• Capable of lifting heavy objects with or without reasonable accommodation
• Works effectively with peers and supervisors
• Retail customer experience preferred

Benefits include:

• Associate discount
• EAP
• smoking cessation
• bereavement
• 401(k) Associate contributions
• child care & cell phone discounts
• pet & legal insurance
• credit union
• referral bonuses

Additional Eligible Benefits:

• 401(k) match
• medical/dental/vision
• HSA
• health care FSA
• life insurance
• short/long term disability
• paid parental leave
• paid holidays/vacation/sick
• auto/home insurance discounts
• scholarship program
• adoption assistance

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package.

TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Applicants with arrest or conviction records will be considered for employment.

Contact your TJX representative for more information.

Address:

1812 Sam Rittenberg Blvd Suite 7

Location:

USA HomeGoods Store 0851 Charleston SC