Retail Sales Associate

Pilgrim; Ardmore (PA); On-site; USD 17,000 - 22,000; Full time

Job summary

Pilgrim's Wild Fork Team Member in Ardmore, PA delivers memorable guest experiences and grows culinary knowledge to advise customers on recipes and proteins. You will handle inventory, stock replenishment, online order picking/packing, and provide a friendly checkout experience in a cold environment.

Join a role that values guest satisfaction, teamwork, and adaptability, with training to become a personal chef and butcher while supporting store operations.

Qualifications

• High school diploma or GED preferred.
• Minimum of 1 year in customer service in retail, hospitality, or restaurant.
• Strong teamwork and integrity.
• Demonstrated urgency, time management and prioritization.
• Ownership and accountability.
• Respect for others' opinions.
• Excellent organizational and multitasking skills.
• Dependable and committed.
• Basic math: addition, subtraction, multiplication, and division.
• Ability to handle seasonal peaks and deadlines.
• Flexible schedule, including early mornings, evenings and weekends/holidays.

Responsibilities

• Be a Brand Ambassador – educate customers about quality products and what Wild Fork stands for.
• Become a product and culinary expert through training to share recipes and cooking tips.
• Provide a butcher-friendly shopping experience by personalizing every step of the way.
• Assist customers at checkout and deliver a memorable experience.
• Stock duties: lift up to 50 lb, rotate products, place orders, dust and clean store.
• Oversee daily price changes and operate cash register as needed.
• Process e-commerce orders and ensure timely product handout for deliveries.
• Work in extremely cold environments (walk-in freezer).
• Perform other related duties.

Skills

Customer service

Teamwork

Time management

Food knowledge

Education

High school diploma or GED

Job description

As a Wild Fork Team Member, your focus is to deliver a memorable experience to all of our guests. You will be trained to be a personal chef and friendly butcher to have the highest level of product knowledge to provide customers with recommendations on their favorite dish or protein. In addition, you will be responsible for ensuring proper inventory control to maximize product freshness and availability, replenish low stock items, pick and pack online orders and deliver a friendly check-out experience.

If you are someone looking for a career growth opportunity and you LOVE TO COOK & LOVE TO EAT, we would love to connect with you!

Essential Tasks and Responsibilities:

• Be a Brand Ambassador – enthusiastic and passionate about our quality products, educate the consumer on what WFF stands for
• Become a product and culinary expert by giving total effort during our training classes to provide great recipes and tips on how to cook our protein
• Provide a butcher friendly shopping experience by personalizing every step of the way
• Assist customers during the check-out process and deliver an experience to remember
• Perform stocking duties such as lifting up to 50lb, rotating products, ordering, dusting, and cleaning store
• Oversee daily price changes and manage cash register as required
• Process customer e-commerce orders and oversee timely product hand out for deliveries
• Must be able to work in an extremely cold environment- pulling racks, process shipment, and performing monthly inventory in our walk-in freezer
• Performs other related duties

Physical Demands and Work Environment:

• Physically able to exert up to 50 pounds of force
• Occasional exposure to extreme temperatures – walk-in freezers
• Stand/walk for up to 8-10 hours
• Frequent movement within the store to access various departments, areas, and products

Qualifications:

• High school degree or GED preferred not required
• One year of customer service experience in retail, hospitality, or restaurant is required
• Work with integrity as a TEAM toward a shared vision
• Be determined and deliver superior results with a sense of urgency, time management, and prioritization
• Treat it like you own it –Take ownership and responsibility to be successful
• Acts with respects and values other opinions
• Excellent organizational and multitasking skills
• Show dependability and commitment
• Fundamental math functions such as addition, subtraction, multiplication, and division
• Ability to meet seasonal peaks, workloads, and deadlines
• The availability to work a flex schedule, working various hours and shifts, including early mornings, evenings and, weekends/holidays.

EOE/Vets/Disability

Due to the nature and job duties of this role, employment-based immigration sponsorship is not available for this role.