Retail Sales Associate

Holiday Oil Convenience Stores; American Fork (UT); On-site; USD 17,000 - 22,000; Full time

Job summary

Holiday Oil Company is seeking a friendly and reliable Retail Sales Associate for its American Fork location. You will greet customers, operate the cash register, restock merchandise, and maintain a clean store environment, including safety for fuel areas.

The ideal candidate shows excellent customer service, attention to detail, and the ability to thrive in a fast-paced setting while supporting a team-driven store culture.

Qualifications

• Experience with POS systems and basic math.
• Strong customer service-focused approach.
• Ability to work in a team and manage workload.

Responsibilities

• Greet and assist customers.
• Process transactions at the cash register.
• Stock shelves and coolers with merchandise.
• Maintain cleanliness of the store and restrooms.
• Monitor fuel pumps and assist customers as needed.
• Follow safety procedures, including verifying age for restricted products.
• Handle customer inquiries and resolve complaints professionally.

Skills

POS systems

Customer service

Cash handling

Team collaboration

Flexible schedule

Job description

Retail Sales Associate- American Fork

309 W Main

American Fork, UT 84003

Join One of Utah's Top Workplaces for 2025 & 2026!

About us:

Holiday Oil is a premier convenience store in Utah. This family-owned business has been around for 60 years with over 78 stores and is continuing to grow.

Position Overview:

We are seeking a friendly and reliable Sales Associate to join our team. In this role, you will assist customers with purchases, operate the cash register, restock merchandise, and maintain a clean and safe store environment. The ideal candidate will have excellent customer service skills, attention to detail, and the ability to work in a fast-paced setting.

Key Responsibilities:

• Greet and assist customers in a friendly manner
• Accurately process transactions using the cash register and handle payments
• Stock shelves and coolers with merchandise
• Maintain cleanliness of the store, including the sales floor, restrooms, and fuel pumps
• Monitor fuel pumps and assist customers as needed
• Follow safety and security procedures, including age verification for restricted products
• Handle customer inquiries and resolve complaints professionally

Skills & Requirements:

• Familiarity with electronic equipment, including cash registers and other POS systems.
• Basic math skills and proficiency in using computers.
• Effective communication skills and a strong customer focus.
• Ability to collaborate with the team to manage workload and pace effectively.
• Willingness to learn about store processes, products, and services.
• Ability to remain composed in confrontational situations.
• Capability to work in a high-volume, sometimes high-pressure environment.
• Flexibility to work a schedule that includes Sunday through Saturday. Availability to open and close the store as needed.
• Must be able to work in cold environments, such as outdoor cold weather and indoor coolers.
• Must also be able to work in heat during the summer months to perform outdoor duties.