RETAIL SALES AND MERCHANDISING ASSOCIATE

Micro Center; Santa Clara (CA); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Competitive Employee Discount

Tuition Reimbursement and Education

Paid Time Off

401(k) Retirement Plan with Company 匹配

Industry‑Leading Vendor and Company 培训

Clear Career Growth and Advancement

Job summary

Micro Center in Santa Clara, CA is seeking a self-motivated Retail Sales and Merchandising Associate to help customers find technology solutions and deliver an outstanding shopping experience. You’ll build product expertise, drive sales through personalized recommendations, and keep the department organized and ready for customers.

If you enjoy working with people and technology in a fast-paced retail environment, this role offers room to grow, hands-on training, and a comprehensive benefits

Qualifications

• High School diploma or equivalent with one year of related customer service experience preferred.
• Passion for technology and ability to sell solutions to customers.
• Strong communication and interpersonal skills; multi-tasking ability.
• Willingness to work early mornings, evenings, weekends, and holidays.
• Ability to stand and lift up to 50 lbs and perform occasional heavy lifting.

Responsibilities

• Assist customers with computer and electronics purchases while delivering excellent service.
• Maintain product knowledge and participate in ongoing sales and training.
• Execute solution selling based on company direction and metrics.
• Keep the department clean and organized.
• Process freight, restock merchandise, maintain displays, and adjust signage.
• Support store operations with cycle counts and loss-prevention awareness.
• Stay current on communications from customers, associates, and Home Office.
• Ensure customer service standards and handle difficult situations professionally.
• Perform additional duties as assigned.

Skills

Customer service

Sales experience

Communication skills

Multi-tasking

Physical stamina

Education

High School diploma or equivalent

Tools

Retail equipment operation

Job description

RETAIL SALES AND MERCHANDISING ASSOCIATE

Job Category: Retail Stores

Requisition Number: RETAI007057

• Full-Time
• On-site

Locations

Showing 1 location

Description

MICRO CENTER is the nation’s leading computer and electronics big box retailer, offering more than 40,000 top technology products. For over 45 years, our success has been driven by unmatched expertise, a passion for innovation, and a steadfast commitment to exceptional customer service.

Joining Micro Center means more than working in retail—it’s an opportunity to be at the forefront of fast-growing tech, including edge AI, advanced 3D printing, robotics, and emerging maker solutions shaping the future.

At Micro Center, Passion, Energy, and Commitment aren’t just words—they’re how we work, grow, and win together. We take pride in creating long‑term customer relationships and cultivating a workplace where associates are supported, empowered, and valued. Our teams play a hands‑on role in bringing complex and cutting‑edge solutions to life for our customers, making technology approachable and impactful every day.

About the Role

We are currently seeking a self‑motivated, results‑oriented RETAIL SALES AND MERCHANDISING ASSOCIATE. This role helps customers find the perfect technology solutions while delivering an outstanding shopping experience. You'll build your product expertise, drive sales through personalized recommendations, and keep the department organized, stocked, and customer‑ready. If you enjoy working with people, love technology, and thrive in a fast‑paced retail environment, this is the role for you.

The pay range is $XX-XX with commission

What You’ll Do

• Assist customers with a variety of computer and electronics purchases in our high-volume big box retail store, while providing excellent customer service
• Maintain product knowledge and participate in continued sales, vendor and product training
• Execute solution selling based on company direction and metrics
• Maintain the department by ensuring a clean work area
• Perform merchandising activities such as processing freight, restocking merchandise, maintaining displays, and assisting in executing promotional signage and price changes
• Participate in open and close procedures and support store operations by performing cycle counts, maintaining loss prevention awareness, and nightly store recovery
• Stay current on all communications from customers, associates and Home Office
• Ensure that customer service standards are met and that difficult customer situations are handled courteously and professionally
• Perform additional duties and responsibilities as assigned

What We’re Looking For

• High School diploma or equivalent with one year of related experience in a customer service or related role strongly preferred
• Passion for technology, including computers/electronics & commissioned sales experience is a definite plus (your knowledge and skill level will be matched to the department where you can best serve our customers)
• Sincere interest in helping customers select products that meet their needs
• Excellent communication & interpersonal skills combined with the ability to multi‑task and adjust priorities
• Flexible availability, including early mornings, evenings, weekends, and holidays
• Ability to stand and walk throughout the sales floor for the duration of each shift
• Ability to independently operate retail equipment, including box cutters, totes, baker’s racks, flatbed carts, and hand trucks, to manage merchandise throughout the store
• Ability to constantly lift/carry up to 10 lbs., frequently lift/carry up to 50 lbs., and occasionally lift/carry up to 100 lbs., as well as the ability to perform repetitive physical activity

Benefits That Support Your Growth and Well‑Being

At Micro Center, we’re committed to taking care of our associates so they can thrive—both at work and in life. Our comprehensive benefits package includes:

• Competitive Employee Discount, including our Friends & Family Discount Program
• Tuition Reimbursement and Education Savings Opportunities to support continuous learning
• Paid Time Off for regular associates to rest, recharge, and take care of what matters most
• 401(k) Retirement Plan with Company Match to help you plan for the future
• Industry‑Leading Vendor and Company Training to build your skills and product expertise
• Clear Career Growth and Advancement Opportunities across the organization

Why Micro Center

Our core promise is to take care of our associates and our customers. That commitment has guided our culture, our growth, and our success for more than four decades—and it’s what makes Micro Center a truly exceptional place to build your career.

Micro Center is an Equal Opportunity Employer.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.