RETAIL SALES AND MERCHANDISING ASSOCIATE

Micro Center; Cambridge (MA); On-site; USD 25,000 - 55,000; Full time

Benefits offered by this job

Flexible Schedules

Employee Discount

Tuition Reimbursement

Paid Time Off

401K Plan

Career Advancement

Job summary

Micro Center is seeking a Retail Sales and Merchandising Associate to help customers navigate a wide selection of computers and electronics. You will build product knowledge, assist with purchases, and participate in ongoing training in a fast-paced setting.

Flexible shifts and a strong emphasis on customer service are central to this role. The company offers opportunities for growth, benefits, and staff discounts in a long-standing retail environment.

Qualifications

• High School diploma or equivalent with 1 year in customer service preferred.
• Passion for technology including computers/electronics; commissioned sales experience a plus.
• Sincere interest in helping customers select products that meet their needs.

Responsibilities

• Assist customers with computer and electronics purchases in a high-volume big box retail store.
• Maintain product knowledge and participate in sales, vendor and product training.
• Maintain the department by keeping a clean work area and performing merchandising tasks such as processing freight and markdowns.
• Participate in open and close procedures and support store operations by maintaining loss prevention awareness.

Skills

Communication skills

Passion for technology

Commission-based sales experience

Education

High School diploma or equivalent

Job description

MICRO CENTER is the nation’s leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staff in the business. Passion, Energy & Commitment describe life at Micro Center. We are passionate about customer service and developing long-term customer relationships. We are looking for those that are committed to these same values.

RETAIL SALES AND MERCHANDISING ASSOCIATE is Micro Center’s core promise to take care of our associates and customers which has led to our success over the last 40+ years!

Salary Range: $18 to $40 per hour including commission

MAJOR RESPONSIBILITIES

• Assist customers with a variety of computer and electronics purchases in our high-volume big box retail store.
• Maintain product knowledge and participate in continued sales, vendor and product training
• Maintain the department by ensuring a clean work area and perform various merchandising activities such as processing freight and completing mark downs.
• Participate in open and close procedures and support store operations by maintaining loss prevention awareness

EDUCATION & EXPERIENCE

• High School diploma or equivalent with one-year related experience in a customer service or related role strongly preferred
• Passion for technology including computers/electronics & commissioned sales experience is a definite plus (your knowledge and skill level will be matched to the department where you can best serve our customers)
• Sincere interest in helping customers select products that meet their needs
• Physical requirements: lift up to 50 lbs., stand for prolonged periods of time
• Shifts include hours before and after the store is open to the public and may also include mornings, nights, weekends and holidays
• Excellent communication & interpersonal skills combined with ability to multi-task and adjust priorities

MICRO CENTER OFFERS EXCEPTIONAL BENEFITS

• Flexible Schedules & Excellent Pay
• Medical, Dental and Vision Benefits Coverage for Regular Full-Time Associates
• Employee Discount that includes a Friends & Family Discount Program
• Tuition Reimbursement & Education Discounts
• Paid Time Off for Regular Associates
• 401K Plan with Company Match
• Esteemed Vendor & Company Job Training
• Career Advancement Opportunities

OUR GROWTH OPPORTUNITIES

At Micro Center, we empower our employees to set their sights high and blaze their own trails. This is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places.

Micro Center is an Equal Opportunity Employer.