Retail Sales - Active & Lingerie - Twelve Oaks Mall

Nordstrom, Inc.; Novi (MI); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Medical/Vision/Dental

401k

Paid Time Off

Merchandise Discount

Life Insurance

Disability

EAP Resources

Job summary

Nordstrom, Inc. is seeking a Lingerie Salesperson in Novi, MI who combines fashion sense with fit expertise to build trusted relationships and deliver personalized shopping experiences both in-store and online.

You will guide customers through bra fittings, offer style and sizing advice, and work with a team to keep the department guest-ready while meeting sales goals. Training and benefits support ongoing development and growth.

Qualifications

• Excellent ability to connect with customers and contribute to positive team environment.
• Providing supportive and respectful environment during intimate apparel fittings for diverse customers.
• Driven to achieve sales goals and use networking and technology to drive sales.
• Skilled in organization and prioritizing multiple tasks in a fast-paced environment.
• Willingness to work a flexible schedule based on business needs.

Responsibilities

• Bra fittings with customers in the fitting room and provide fit and style guidance.
• Build lasting customer relationships through personalized service and honest feedback.
• Achieve sales goals in-store and digitally using texts and social media.
• Stay updated on fashion and product knowledge through trainings.
• Collaborate with team to keep department ready, fill orders, stock, re-merchandise, and handle price markdowns.

Skills

Communication

People skills

Empathy

Self-motivation

Multitasking

Flexible availability

Job description

Job Description

The ideal Lingerie Salesperson is passionate about fashion, fit and styling, understanding how these elements enhance customer confidence and comfort. They excel in building a loyal customer base through digital and in-store interactions, offering personalized experiences based on trust and fit expertise.

A Day in the Life…

• Bra Fitting:Conduct bra fittings with customers in the fitting room by measuring for size and providing appropriate fit and style guidance. Nordstrom will provide training on the bra fitting process.
• Customer Relationships:Build lasting relationships with customers by providing personalized service and honest feedback.
• Sales Goals:Achieve sales goals in-store and digitally using tools like text and social media.
• Continuous Learning:Stay updated on fashion and product knowledge through trainings provided by Nordstrom and brand consultants.
• Team Collaboration:Work collaboratively with the team to maintain a customer-ready department through tasks like filling orders, stocking, re-merchandising, price markdowns, and light cleaning.

You Own This If You Have…

• Communication and People Skills:Excellent ability to connect with customers and contribute to positive team environment.

• Empathy, Sensitivity and Body Positivity:Providing a supportive and respectful environment during intimate apparel fittings for diverse customers of all shapes and sizes.
• Self-Motivation: Driven to achieve sales goals. Strong interest in using networking and technology to drive sales.
• Multitasking and Organizational Skills:Skilled in organization and prioritizing multiple tasks in a fast-paced environment.

• Flexible Availability:Willingness to work a flexible schedule based on business needs.

• Physical Requirements:
  • Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers.
  • Frequent use of hands for grasping, fine manipulation, pushing and pulling
  • Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head.
  • Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds

Pay Range Details

The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.

$14.00 - $14.00 HourlyAt Nordstrom, the commission most selling employees receive varies based on the merchandise they sell. Apparel, shoes, and accessories sales typically range from 3% to 14.5%. The commission Beauty and Men’s Fragrance sales roles typically receive is 3%.

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits.Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_07-14_Variable_ES-US.pdf

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.

Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines.