Retail Sale Associate- Golf Clubs

PGA TOUR Superstore; Scottsdale (AZ); Presencial; USD 20.000 - 29.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Medical/dental/vision

401(k) retirement plan

Vacation time

Associate merchandise discount

Bonus opportunities

Dues reimbursement

Descripción de la vacante

PGA TOUR Superstore is hiring a Part-time Retail Sale Associate for golf clubs in Scottsdale. You will engage customers in the Hard Goods areas, assist with club fitting, and support front-end operations like returns and promotions to deliver a premier customer experience.

Responsibilities include maintaining visual stock, demonstrating product knowledge, and collaborating with the team to drive sales while upholding safety and standards.

Formación

• Strong communication skills, with good verbal and written abilities.
• Basic computer skills with MS Office familiarity.
• Ability to organize multiple priorities to meet deadlines.
• High School Diploma or equivalent required.
• Retail sales or customer service experience preferred.

Responsabilidades

• Engage with customers in the Hard Goods areas (Simulators, Putting Green, Club Repair, Accessories) to drive sales and enhance the customer experience.
• Assist with front-end operations such as returns, exchanges, gift cards, and promotions.
• Maintain Hard Goods areas with premiere stock and visual presentation.
• Demonstrate product knowledge and assist with club fitting using PGA TOUR Superstore techniques.
• Ensure a clean, safe, and operational store environment.
• Stay up to date on merchandising promotions and events to maintain strong displays.

Conocimientos

Communication

Computer

Organization

Educación

High School Diploma or equivalent

Herramientas

Microsoft Office Suite

Descripción del empleo

Retail Sale Associate- Golf Clubs# PGATSS Careers!## Retail Sale Associate- Golf ClubsApply: Scottsdale, AZ: Part time: Posted Today: JR803915.50 - 17.75 USD Hourly**Overview**At PGA TOUR Superstore, we are always looking for enthusiastic, self-motivated, flexible individuals who will share a passion for helping transform our business. As one of the fastest growing specialty retailers, we are dedicated to hiring selfless team players from different backgrounds to influence the growth of our organization. Part of the Arthur M. Blank Family of Businesses, PGA TOUR Superstore continuously strives to create a family culture for our Associates – driven by our vision to inspire people through golf and tennis.**Position Summary**Reporting to the Sales and Service Manager, a Hard Goods Associate is responsible for engaging Customers in the Hard Goods areas, including Simulators, Putting Green, Club Repair, and Accessories, to drive sales and enhance Customer experience. This role involves assisting with front-end operations such as returns, exchanges, and promotions, while ensuring that merchandise is presented at a premiere stock and visual level. The Associate will demonstrate product knowledge, assist with club fitting, and maintain a clean, operational environment. Exceptional Customer service and collaboration with team members are key to success.**Key Responsibilities:*** Engage with every Customer encountered and offer world class service by leveraging PGATSS Service behaviors. Focus on building lasting relationships that keep the Customer coming back.* Seeking out and engaging Customers throughout the Hard Goods areas (Simulators, Putting Green, Club Repair, and Accessories).* Maintain a working knowledge of all Front-End operations such as returns, exchanges, gift cards, lesson redemptions, loyalty program awards, discounts, promotions, coupons, etc. and assist when needed.* Assist in keeping Hard Goods areas (Simulators, Putting Green, and Accessories) merchandise presence at a premiere stock and visual level to drive sales and the Customer experience.* Ensure all Hard Goods areas, equipment, and supplies are always maintained and operational.* Maintaining the Hard Goods area in a clean, professional presentation at all times.* Demonstrate in-depth product knowledge of various golf clubs and explain their features, benefits, and differences to Customers.* Execution of proper customer fittings in accordance with PGA TOUR Superstore trained fitting techniques.* Demonstrate a culture of ethical conduct, safety, and compliance across all departments.* Assist Customers with club fitting, including selecting the right shaft, grip, and specifications for optimal performance.* Stay up to date on upcoming merchandising promotions and marketing events to maintain a strong merchandising presence throughout the life cycle of a promotion by utilizing bulletins on The Links.* Be a champion of the products and services offerings, and inform, educate, and promote offerings to Customers.* Provide consistent feedback to the Sales and Service Manager on operational and merchandising opportunities to maintain the best-in-class experience for our Customers.**Qualifications and Skills Required:*** *Communication:* Candidates must have strong listening and interpersonal skills. They must possess good verbal and written communication skills and be able to communicate cross-functionally.* *Computer:* Candidates must possess basic computer skills with a working knowledge of Microsoft Office Suite.* *Organization:* Candidates must be able to organize multiple priorities to meet deadlines and objectives.* *Education:* High School Diploma or equivalent.* *Experience:* Retail sales, customer service or similar experience preferred.* *Working Conditions and Physical Demands:* Must be able to stand for extended periods of time, climb up and down a ladder, move throughout the store, and lift a 30 lb. box overhead.* *Schedule*: Must be able to maintain flexible availability, including nights, weekends, and holidays.* *Business Acumen*: Ability to quickly learn business acumen with appropriate training.* *Accountability*: Candidates should demonstrate strong self-accountability and a proactive drive for results.PGA TOUR Superstores is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.**Other Duties**Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.**Benefits & Perks**At PGA TOUR Superstore, we believe great work should come with great benefits. We offer a range of programs and perks designed to support our associates at work and beyond. Benefits and perks for eligible regular associates may include:* Medical, dental, and vision coverage beginning on day one for eligible full-time associates* Company-matching 401(k) retirement plan* Vacation time* Associate merchandise discount* Performance-based bonus opportunities for eligible full-time and part-time associates* 100% reimbursement of annual membership dues for eligible members of the PGA of America, LPGA, and United States Golf Teachers Federation We comply with all laws that prohibit discrimination based on race, color, religion, sex/gender, age (40 and over), national origin, ancestry, citizenship status, physical or mental disability, veteran status, marital status, genetic information, and any other legally protected status. Employment discrimination isn’t just unlawful, it violates our policies and is not who we are. Every associate at every level in the organization is prohibited from engaging in any form of discrimination.An associate who believes s/he is being discriminated against should report it immediately to the Human Resources department. The law and our policies prohibit retaliation against anyone for making such a report.### About UsPGA TOUR Superstore is operated by Golf & Tennis Pro Shop, Inc., a subsidiary of AMB Sports and Entertainment. Our stores are located across the US with our Store Support Center and Customer Care Center located in Roswell, GA. Our shared ambition is to be the premier golf retailer in the world, focused on growing the game and inspiring people to play their best!Our Associates deliver world-class service to our customers with unparallelled golf experiences on our putting greens, Studios, and hitting bays all with state-of-the art technology delivering game-changing opportunities at every turn. With access to award-winning product knowledge training, Associates quickly build confidence and establish meaningful connections with everyone coming through our doors.Golf’s greatest brands are in our stores offering performance, style and value – with both new and pre-owned clubs. Our amazing Services Associates can repair and regrip clubs and have customers heading out to the courses with the best advantage.Our Instructors are PGA pros and coach customers to reach their goals with equipment fitting exactly to their needs & playing styles informed by sport-leading Trackman technology. Every store features the very best in golf apparel for Men, Women, and Juniors and an unmatched collection of footwear options. For more information, visit: