Retail Receiving Support Associate, Town Center Furniture - Part Time

Macy's; Kennesaw (GA); Sur place; USD 16 531 - 22 041; Plein temps

Avantages offerts par ce poste

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Résumé du poste

Macy's in Kennesaw, GA is hiring a Receiving Colleague to support store operations, maintain inventory accuracy, and fulfill Buy Online Pickup In-Store orders. You will assist with receiving merchandise, stocking the stockroom, and curbside pickups to ensure smooth customer experiences.

The role emphasizes strong teamwork, reliable attendance, and a friendly, customer‑focused approach. You’ll engage shoppers, resolve issues, and contribute to achieving store goals with hospitality and care.

Qualifications

• Must be comfortable communicating with customers and colleagues.
• Read and understand employment policies and safety rules in English.
• Able to meet daily sales goals and work shifts including evenings, weekends, and holidays.

Responsabilités

• Greet customers and assist with inquiries to build trust and satisfaction.
• Receive and organize merchandise, stock the stockroom, and prep orders for curbside pickup.
• Assist with checkout transactions and order fulfillment on the floor and curbside.
• Maintain a clean, organized sales floor and stockroom, restock merchandise as needed.
• Collaborate with team to achieve store goals and deliver hospitality.

Connaissances

Customer service

Teamwork

Communication

Flexibility

Attention to detail

Description du poste

Job Overview

As a Receiving Colleague, also known as a Back of House colleague, you will play an essential role in supporting store operations, maintaining inventory accuracy, and ensuring a smooth customer experience. From receiving and organizing merchandise to picking, packing, retrieving orders from our back‑of‑house storage and delivering them curbside to the customer; monitor alerts to ensure Ready on Time completion of Buy Online Pickup In‑Store (BOPS) orders, and you'll help keep the stockroom and sales floor running efficiently.

You’ll also play a key part in customer interactions - greeting shoppers warmly, resolving issues, and delivering orders curbside with care. Your attention to detail, teamwork, and commitment to operational excellence will directly impact both customer satisfaction and overall store performance.

This role goes far beyond just being a behind‑the‑scenes support colleague. Here, the customer is at the heart of everything we do - every day, all day. If you’re passionate about selling, reaching goals, working as a team, and creating amazing experiences through genuine hospitality, this could be the perfect fit for you!

How our Receiving Colleagues spend their day

• Our colleagues begin each day energized and ready to make an impact. They wear their name badge with pride and greet teammates with a warm hello. Before getting started, they review their goals, learn about new products and promotions, and prepare the store for success. Whether receiving merchandise, tagging items, or organizing the stockroom, they bring energy and focus to every task to set the day up for smooth operations and strong results.
• On the floor, they focus on the customer - from greeting customers warmly to actively listening and resolving issues, colleagues build trust through personal, helpful interactions - on the floor, during curbside pickups, or through timely and accurate order fulfillment.
• Throughout the day, they maintain a shoppable space by recovering the floor and fitting rooms, updating signs and pricing, restocking merchandise, and supporting any needed merchandise moves.
• They always finish strong. Behind the scenes, they wrap up their day by organizing the stockroom, completing orders, and setting the team up for the next day’s success.
• We believe service starts with each other - supporting one another with honesty, care, and collaboration so we can better serve our customers and communities.
• And we know that excellence is a journey - we strive to improve every day, take pride in our work, achieve sales goals and learn from each other to deliver individual and store results.

Who You Are

• Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality.
• Must be able to:
  • Understand and communicate effectively with customers, co‑workers, and supervisors
  • Read and understand employment policies and safety rules/procedures in English
  • Be comfortable communicating and collaborating with customers and colleagues
  • Meet daily sales goal challenges
  • Enjoy meeting people, learning about them, and sharing information
  • Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics

Essential Physical Requirements You Will Perform

• This position requires talking, lifting, constant moving, standing, and reaching with arms and hands.
• Standing for at least two consecutive hours, lifting at least 30lbs., stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level.
• Requires close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions.

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well‑being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice

Additional benefit details are available here.

Equal Opportunity Statement

This job description is not all‑inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.

Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.