Retail Professional

Workstream; Bloomfield Township (MI); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Employee discount

Flexible scheduling

PTO for all employees

Quarterly bonus plan

Blue Care Network Health Insurance

Dental & Vision Insurance

Job summary

Ace Hardware of Clarkston, Ace Hardware of Commerce, and now Ace Hardware of Walnut Lake is hiring energetic, customer-focused Retail Professionals in Michigan. We are a locally owned, neighbor-serving hardware store where your ideas matter, and you’ll enjoy a best-in-class employee discount and flexible scheduling.

We offer training, advancement opportunities, PTO, a quarterly bonus plan, and health benefits (Blue Care Network, dental and vision).

Job description

We are looking for energetic, customer focused Retail Professionals. Experience the locally owned difference. We believe that happy people give amazing customer service and that treating people fairly and compassionately makes happy employees. We are neighbors serving neighbors!

The Best Parts of Working for your locally owned Ace:

• We’ve got the goods and keep up on the latest, greatest on trend products – you get a best in class employee discount.
• We are way more than a Hardware Store - We have signature departments such as Grilling, Coolers, Home Decor, Gift, and Custom Engraving that pull customers in from all over the area.
• Fun and family matters – we offer flexible scheduling.
• Fantastic Co-Workers - enjoy working with people that smile because they like their job!

Results and Relationships. What you can expect:

You need the money to pay your bills, but if working there (the relationship) stinks, you won't stick around. A great relationship starts with being treated like a professional.

Working here means:

• Your ideas matter. We are a family-run business in the best sense of the word. That means getting your great idea to the top is very easy. Some of the best changes have been associate's ideas. You will never hear “we have to check with corporate”
• Professional customer base. Because we are professionals, they treat us with the same respect and dignity that they expect at their job.
• Dealing with customers having a bad day is not your responsibility. It is ours—your job is to be polite and call a manager. We have your back.
• We put square pegs in square holes. Everyone has a talent or area where they excel. We love to find what people enjoy and let them do that.
• We don't assign busy work. We expect you to take ownership of solving the problems that you see.

Smart, professional, and caring Managers.

Training, both hands on and online.

Advancement opportunities.

We are here to have fun and serve our neighbors - it's as simple as that.

Compensation Package:

• Competitive Pay Range
• PTO for all employees
• Quarterly Bonus Plan
• Blue Care Network Health Insurance
• Dental & Vision Insurance
• * Benefits vary for full time & part time associates

What We Expect:

A professional with a sense of humor who wants to work with other professionals.

Our values are:

• Be Helpful
• Be Reliable
• Be Professional
• Be Positive
• Take Ownership
• Be Responsible

We want people who live and breathe those values. Someone who knows that doing a little extra work upfront means that everyone has less work in the end. A professional who cares more about the customer's problem than the customer does.

Hardware knowledge/experience is fantastic; it is not why we hire people.

We hire people that we would want to have lunch with for the next five years. Our philosophy is we can teach you about hardware; we cannot teach you how to be friendly, personable, and professional.

Areas / Departments

• Grilling / Outdoor Living
• Lawn and Garden
• Paint
• Housewares / Gift / Engraving
• Tools / Hardware / Nuts and bolts
• Plumbing / Electrical
• Point of Sale / Cashiers / Customer Service
• Receiving

Be a part of our story…Like most people, we love a great story. And we’re fortunate to live a story that our community has helped us write every day! It all started in Clarkston in 2016, and in 2022, we expanded to Commerce. Now, we’re proud to announce the opening of the Walnut Lake store in December 2025! The story continues to grow, and we couldn't be more excited for what’s ahead. Welcome to Ace Hardware of Clarkston, Ace Hardware of Commerce, and now Ace Hardware of Walnut Lake! We are the area's only locally owned and operated Ace Hardware, and we are neighbors serving neighbors. The Clarkston location has a rich history—it originally opened as Damman Hardware in the early 90s, then became Ace Hardware about 10 years later. Like all stories, there are chapters of change, and in early 2016, the previous owners decided to close the store. As local residents with a passion for hardware, we saw an opportunity to bring the store back to life. After several months of renovation and updates, we proudly reopened the store as Ace Hardware of Clarkston in October 2016, giving locals the chance to shop local once again. The success we built in Clarkston inspired us to do it all over again in 2022 with Ace Hardware of Commerce. After another round of extensive renovations, we reopened the Commerce location, continuing to serve the community with a commitment to local service and expertise. Fast forward to December 2025, and we are thrilled to welcome our third location, Ace Hardware of Walnut Lake. This new store is an exciting milestone for us, and we’re eager to continue growing with and serving our neighbors. More to come as we expand our reach and provide even more opportunities for our community to shop local! We believe that the best service and the personal touch can only come from a locally owned business. We’re proud to be the only locally owned Ace Hardware in the area. When your store is run by neighbors instead of a big corporation, you’ll notice the difference, both as a customer and as an associate. Our family is excited to keep growing and serving for many more years. It’s been an honor to see the community embrace us so warmly. In our first year, we were named the area’s top hardware store by readers of The Clarkston News, and we’ve received that recognition every year since. We’ve been awarded the Pinnacle Performance Award every year from Ace Hardware, honoring us as one of the best-performing stores in the country. We were also humbled to receive the Clarkston Community Collaboration Award for our efforts in making Clarkston a better place. In our second year, we were recognized with the Beacon Award as one of the nation’s best new stores. And in January 2023, we were named The Coolest Hardware Store 2023 by Ace Hardware Corporation! None of this would be possible without our incredible team. We take pride in our diverse group of associates, from high school students to staff members with decades of experience. We’re lucky to learn from one another and work together as a family. As we continue growing, we’re looking for passionate individuals to join our team. Whether you’re in Clarkston, Commerce, or Walnut Lake, we’re here to serve our community—and we’d love for you to be a part of that journey. Thank you for considering us for your future employment. We can’t wait to meet you!