Retail Production Manager

West Capital Lending, Inc.; Irvine (CA); On-site; USD 140,000 - 190,000; Full time

Job summary

West Capital Lending, Inc. seeks a senior Mortgage Sales Leader to drive regional loan production and oversee a growing team of Mortgage Loan Officers in Southern California. You will shape strategy, coach regional staff, and build partnerships with real estate pros to increase loan volume.

The role emphasizes regulatory knowledge, teamwork, and a data-driven approach to pipeline management and profitability. Applicants should have a robust mortgage industry background and leadership experience.

Qualifications

• Active NMLS license in good standing (required).
• 5+ years of mortgage lending experience.
• 3+ years of leadership or sales management within mortgage environment.
• Strong communication, leadership, coaching, and relationship skills.
• Experience recruiting, developing, and leading mortgage sales professionals.

Responsibilities

• Drive regional mortgage loan production growth through strategic sales initiatives and market development.
• Establish and execute production goals aligned with company objectives.
• Monitor pipeline performance, funding metrics, and profitability across the region.
• Analyze market trends, competitive activity, and growth opportunities.
• Recruit, onboard, and retain high-performing Mortgage Loan Officers.
• Provide ongoing coaching, mentorship, and performance management.
• Conduct regular sales meetings, pipeline reviews, and one-on-one development sessions.
• Foster a culture of accountability, collaboration, and customer-focused service.
• Expand referral networks with real estate professionals, builders, financial advisors, attorneys, and community partners.
• Develop strategic partnerships that increase market share and loan volume.
• Represent the company at industry events and community outreach.

Skills

Active NMLS license

Mortgage lending experience

Leadership / sales management

Communication / relationship mgmt

Strategic partnership development

Education

Bachelor's degree or equivalent

Job description

• Drive regional mortgage loan production growth through strategic sales initiatives and market development.
• Establish and execute production goals aligned with company objective
• Monitor pipeline performance, funding metrics, and profitability across the regio
• Analyze market trends, competitive activity, and growth opportunities.

Team Development & Management

• Recruit, onboard, and retain high-performing Mortgage Loan Officers (MLOs)
• Provide ongoing coaching, mentorship, and performance management
• Conduct regular sales meetings, pipeline reviews, and one-on-one development sessions
• Foster a culture of accountability, collaboration, and customer-focused service.

Business Development

• Expand referral networks with real estate professionals, builders, financial advisors, attorneys, and community partners
• Develop strategic partnerships that increase market share and loan volume
• Represent the company at industry events, networking functions, and community outreach activities.

Qualifications

• Required Active NMLS license in good standing (required)
• Bachelor's degree or equivalent professional experience.
• 5+ years of mortgage lending experience.
• 3+ years of leadership or sales management experience within a mortgage brokerage, mortgage bank, or retail lending environment
• Demonstrated success recruiting, developing, and leading mortgage sales professionals
• Proven track record of increasing loan production and achieving growth objectives
• Strong knowledge of Conventional, FHA, VA, USDA, and Non-QM loan products
• Thorough understanding of federal and state mortgage lending regulations and compliance requirements
• Excellent communication, leadership, coaching, and relationship-management skills.

Preferred

• Established referral and professional network throughout Orange County and Southern California
• Experience managing multiple branches, teams, or territories
• History of building and scaling high-performing mortgage sales organizations.