Retail Production Associate

Goodwill Industries of Middle Tennessee, Inc.; Union City (CA); On-site; USD 21,000 - 28,000; Full time

Job summary

Goodwill Industries of Middle Tennessee, Inc. in Union City is seeking a Retail Production Associate to support efficient store operations.

You will prepare donated Softline and Hardline merchandise by sorting, pricing, and producing items to a high standard of quality and safety, meeting quota targets throughout the shift. The role emphasizes accurate pricing using POS tools, backroom organization, and collaboration with store leadership to ensure merchandise is shop-ready for the sales floor.

Qualifications

• Strong attention to detail for sorting, pricing, and preparation of Softline and Hardline merchandise.
• Able to perform in a quota-driven production environment with safety and quality as top priorities.
• Ability to follow established production processes and safety guidelines consistently.
• Willingness to work a flexible schedule, including evenings, weekends, and holidays.
• Bilingual abilities are a plus in a diverse retail setting.

Responsibilities

• Sort, tag, price, and prepare donated Softline and Hardline merchandise per standards.
• Maintain a clean, organized, and safe production area.
• Support backroom and production operations to ensure merchandise is ready for the sales floor.
• Assist with opening and closing routines and daily production workflow.
• Use pricing tools or POS systems to ensure accurate and consistent pricing.
• Follow safety guidelines and promptly report hazards or quality issues.

Skills

Attention to detail

Quota-driven productivity

Ability to follow processes

Flexibility in schedule

Bilingual abilities (preferred)

Education

High school diploma or equivalent

Tools

Pricing tools

POS systems

Job description

Job LocationUnion CityJob Summary:The Retail Production Associate supports efficient store operations by preparing donated Softline and Hardline merchandise through accurate sorting, pricing, and production activities during assigned shifts. This role focuses on meeting quota driven production expectations while maintaining the highest standards of quality, accuracy, and safety, following established processes aligned with Goodwill’s mission of Changing Lives through Education, Training, and Employment.Under the direction of store management, this role focuses on consistent task completion and quality first production, supporting backroom and production operations to ensure merchandise is processed accurately, efficiently, and ready for the sales floor throughout the day, grounded in Goodwill’s values of Teamwork, Respect, Uprightness, and Empowerment.Job DescriptionEssential FunctionsProduction & Merchandise PreparationSupport the delivery of efficient, high‑quality production output during assigned shifts by helping maintain a clean, organized, and safe production environment.Accurately sort, tag, price, and prepare donated Softline and Hardline merchandise according to established production and quality standards.Work in a quota‑driven production environment, consistently meeting productivity expectations while maintaining quality as the top priority.Use approved pricing tools or point‑of‑sale (POS) systems to ensure accurate and consistent pricing.Prepare merchandise to be shop‑ready, ensuring accuracy, presentation, and compliance with established guidelines.Maintain organization, cleanliness, and safety across all production and backroom areas to support efficient workflow.Support store readiness by ensuring merchandise is processed accurately and available for timely placement on the sales floor.Production Operations & Daily WorkflowComplete assigned production tasks to support overall store readiness, sales, and inventory flow throughout the shift.Support opening and closing routines related to production and backroom operations to ensure consistent daily readiness.Assist with material movement, staging, and coordination between production, backroom, and sales floor areas as directed by store leadership.Compliance, Safety & Operational StandardsFollow all company policies, safety guidelines, and operational procedures during assigned shifts.Practice safe work behaviors, including proper lifting techniques and use of equipment and tools.Report hazards, injuries, equipment concerns, or quality issues to store leadership promptly.Follow production standards, pricing integrity, and merchandise handling procedures to support a safe, compliant, and high‑quality operation.Schedule & FlexibilityMaintain a flexible schedule, including evenings, weekends, and holidays.Perform other duties as assigned to support overall store operations.Minimum QualificationsRequired SkillsEducationHigh School Diploma or equivalent preferred.ExperiencePrevious experience in retail, production, warehouse, or customer-facing roles preferred, but not required.Knowledge and SkillsAbility to follow established production processes, procedures, and safety guidelines with consistency and attention to detail.Ability to work accurately in a quota‑driven environment where quality is the top priority.Strong attention to detail for accurate sorting, pricing, and preparation of Softline and Hardline merchandise.Ability to remain focused while performing repetitive production tasks in a fast‑paced environment.Ability to stand, walk, bend, lift, and move items as required in a production and retail setting.Ability to work a flexible schedule, including evenings, weekends, and holidays.Preferred Education / Experience / Knowledge & Skills / Certifications & LicenseHigh school diploma or equivalent preferred.Previous experience working in quota‑driven or manufacturing‑style production environments preferred.Experience working in fast‑paced, high‑volume environments with productivity expectations preferred.Prior nonprofit or mission‑based retail experience is a plus.Experience using pricing tools, point‑of‑sale (POS) systems, or handling transactions preferred.Experience with task‑based, repetitive work requiring consistency, accuracy, and quality control preferred.Bilingual language skills are preferred.