Retail Product & Pricing Manager

Hy-Vee; Kentucky; On-site; USD 52,000 - 76,000; Full time

Job summary

Hy-Vee is seeking a Retail Product & Pricing Manager in the Grocery department. You will set customer service standards, manage pricing, inventory, and profitability while leading the Product Management team.

Reporting to store leadership, you’ll collaborate on inventory accuracy and vendor coordination. You will supervise the Product Management Department, schedule daily work, and ensure timely updates to pricing and product parameters.

Qualifications

• Must be able to solve practical problems and interpret instructions.
• Ability to perform arithmetic calculations involving fractions, decimals, and percentages.
• Ability to interview to obtain basic information; guide people to provide direction; follow technical manuals.

Responsibilities

• Create and maintain a friendly, efficient shopping environment for customers.
• Set department standards for customer service, employee relations, cleanliness, sanitation and appearance.
• Supervise the Product Management Department and plan daily work; maintain supplies and inventory data.
• Ensure pricing accuracy, proper signage, and adequate stock for advertised items.
• Collaborate with store management on gross profit analysis and reporting; manage vendor relations.

Skills

Problem solving

Arithmetic

Interpersonal skills

Communication

Education

High school diploma or equivalent

Tools

Product management software

Microsoft Office

Job description

Additional Considerations (if any):

• At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description

• Job Title: Retail Product & Pricing Manager
• Department: Grocery
• FLSA: Non-Exempt
• General Function: Sets the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability
• Reporting Relations: Accountable and Reports to: District Store Director; Store Manager; Assistant Managers of GM, Perishables, and Store Operations; Service Managers
• Positions that Report to you: Retail Product & Pricing Specialist
• Primary Duties and Responsibilities: Maintains a positive attitude; creates an atmosphere of friendliness and fun through flexibility and teamwork Generates a friendly atmosphere by encouraging employees to greet and speak to customers; providing prompt, courteous, and efficient service to customers and sets a good example Sets the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability. Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store Smiles and greets customers in a friendly manner and makes an effort to learn customers’ names and to address them by name whenever possible. Assists customers by: escorting them to the products they’re looking for securing products that are out of reach loading or unloading heavy items making note of and passing along customer suggestions or requests performing other tasks in every way possible to enhance the shopping experience. Determines department goals with store management Supervises all personnel within the Product Management Department Establishes a schedule and daily work plan for the Product Management Department Maintains department supplies and replenishes as needed Assists store management with gross profit analysis and other management reporting functions Ensures inventory information is accurate for monthly inventory Oversees the maintenance of the product management applications and trains other store personnel Utilizes product management software to minimize out of stocks and inventory and maintains correct item parameters and signage to maximize sales and profits Ensures advertised, EDLP, and RDA items are priced and signed correctly and sufficient quantities are ordered Oversees special buys to ensure accuracy of parameters in product management application Plans and schedules inventory and pricing verification in accordance with Hy-Vee policy Works with upper management to determine product placement for new items and resets to ensure the timely presentation of products to the customer Ensures obsolete and discontinued inventory is reduced for quick sale Monitors excess inventory and works with store management to minimize Monitors and reports on damage/unsaleables and implements solutions to reduce them Approves/edits replenishment and ad orders Ensures price changes and product information changes for all items are completed in a timely manner Assists department managers with questions concerning product management in their department Works with DSD vendors, checks in and balances vendor invoices Maintains strict adherence to department and company guidelines related to personal hygiene and dress Adheres to company policies and individual store guidelines Reports to work when scheduled and on time
• Secondary Duties and Responsibilities: Assists in other areas of store as needed Reviews equipment needs of the Product Management Department and makes recommendations to the Store Director for budget requests Performs other job related duties and special projects as required
• Supervisory Responsibilities: Instructing, assigning work, reviewing work, planning the work of others, maintaining standards, allocating personnel, and coordinating the activities of others
• Knowledge, Skills, Abilities and Worker Characteristics: Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions Ability to do arithmetic calculations involving fractions, decimals, and percentages Possess the ability to interview to obtain basic information; guide people to provide basic direction; follow technical manuals and have increased contact with people
• Education and Experience: High school or equivalent experience Strong basic math skills necessary Over six months to one year of similar or related experience
• Physical Requirements: Must be physically able to exert up to 50 pounds of force (energy exerted) occasionally Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision. Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions
• Working Conditions: This position is frequently exposed to noise, occasionally exposed to temperature extremes and equipment movement hazards, and continually exposed to the fast paced work environment and pressure to meet deadlines
• Equipment Used to Perform Job: Windows based PC, printer, wireless devices, telephone, fax, copier, calculator, internet, product management software, and Microsoft Office products
• Financial Responsibility: Responsible for company assets including equipment and merchandise
• Contacts: Has daily contact with customers, suppliers/vendors and with the general public
• Confidentiality: Has access to confidential information including store inventory information, item costs, and margins.