Retail Print Specialist (Lansing, MI)

Staples; Lansing (MI); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Flexible hours

Paid time off

Weekly pay

Career growth

Associate discounts

401(k) plan

Dental and vision insurance

Job summary

Staples is hiring a Print Specialist to deliver exceptional customer service in the Print Solutions department. You will help customers with copy and print projects, operate print and production equipment, and guide them to the best solution.

This part-time role offers flexible hours, on-the-job training, and opportunities to grow within a friendly, high-energy retail team. You will greet customers, ask questions to understand needs, process orders, and assist with self-service stations.

Qualifications

• Flexible schedule based on store needs.
• Strong customer service and ability to build relationships.
• Attention to detail and quality control.
• Basic computer skills and MS Word.
• Ability to work in fast-paced environment.
• Ability to lift 10–50 pounds and stand/walk for long periods.

Responsibilities

• Greet customers entering the Print Solutions department and respond quickly and attentively.
• Ask open-ended questions to understand copy print needs.
• Use order intake tools to capture project information and offer a total print solution.
• Assist customers with self-service tasks using copy machines and PC rentals.
• Ask qualifying questions to generate potential leads.
• Be flexible to perform other duties as assigned.

Skills

Customer service

Attention to detail

Team collaboration

Computer skills

Communication

Physical stamina

Job description

Print Specialists

Provide exceptional customer service and solutions to customers' print needs. You will produce professionally finished products using print and production equipment. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately and training in print provided.

After applying, you may have the opportunity to schedule an in-person interview within minutes.

Get great perks

• Flexible part time hours, generous paid time off, weekly pay and career growth opportunities
• Associate discounts on in-store and online merchandise, services and warranty plans
• Discounts at hundreds of retailers, restaurants and more
• 401(k) plan with a company match
• Dental and vision insurance
• And many more benefits
• Compensation based on qualifications and experience

Play a key role in helping your store and your customer win

• Greet customers as they enter the Print Solutions department and respond quickly and attentively
• Ask open ended questions to build relationships and understand customers copy print needs
• Use order intake tools to capture project information and offer an appropriate total print solution
• Assist customers with tasks in the self-service area utilizing the copy machines and PC rentals
• Ask qualifying questions during consultation to generate potential leads
• Be flexible to perform other duties as assigned (e.g., assist customers with shipping, etc.)

Essential Skills And Experience

• Able to work a flexible schedule based on the store's needs
• Able to work with many customers to provide a total solution
• Attention to detail and keen eye to notice quality issues
• Basic computer skills to open, save and send electronic files, and use Microsoft Word (or similar programs)
• Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment
• Manage conflict in a reasonable, nonconfrontational and cooperative mannerAbility to act with honesty and integrity regarding customer and business information
• Ability to lift and move supplies in the 10 - 50 pound range, stand and walk continuously

Staples does not sponsor applicants for work visas for this position.