Retail Print Specialist

Staples; Waltham (MA); On-site; USD 2,066,000 - 2,755,000; Part time

Benefits offered by this job

Flexible part time hours

Generous paid time off

Weekly pay

Career growth opportunities

Associate discounts on in-store and on

line items

Job summary

Staples is hiring for a Print Specialist to deliver exceptional service in the Print Solutions department. This part-time role involves handling print requests, assisting customers, and using store tools to assemble complete print solutions.

You will work in a fast-paced retail setting, collaborating with teammates to ensure quality results and a positive customer experience. We offer flexible hours, competitive perks, and training in print production.

Qualifications

• Flexible schedule based on the store's needs.
• Ability to serve multiple customers and provide total print solutions.
• Attention to detail and ability to spot quality issues.
• Basic computer skills including opening, saving, sending files and using MS Word.
• Ability to collaborate in a fast-paced, sometimes stressful environment.
• Conflict management in a non-confrontational, cooperative manner.
• Honesty and integrity with customer and business information.
• Ability to lift and move supplies (10–50 pounds) and stand/walk continuously.

Responsibilities

• Greet customers as they enter the Print Solutions department and respond quickly and attentively
• Ask open ended questions to build relationships and understand customers copy print needs
• Use order intake tools to capture project information and offer an appropriate total print solution
• Assist customers with tasks in the self-service area utilizing the copy machines and PC rentals
• Ask qualifying questions during consultation to generate potential leads
• Be flexible to perform other duties as assigned (e.g., assist customers with shipping, etc.)

Skills

Flexible schedule

Customer service

Attention to detail

Microsoft Word

Collaboration

Conflict resolution

Integrity

Lifting 10-50 lbs

Job description

Print Specialists provide exceptional customer service and solutions to customers' print needs. You will produce professionally finished products using print and production equipment. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately and training in print provided.

After applying, you may have the opportunity to schedule an in-person interview within minutes.

Get great perks.

• Flexible part time hours, generous paid time off, weekly pay and career growth opportunities

• Associate discounts on in-store and online merchandise, services and warranty plans

• Discounts at hundreds of retailers, restaurants and more

• 401(k) plan with a company match

• Dental and vision insurance

• And many more benefits

• Compensation based on qualifications and experience

Play a key role in helping your store and your customer win.

• Greet customers as they enter the Print Solutions department and respond quickly and attentively

• Ask open ended questions to build relationships and understand customers copy print needs

• Use order intake tools to capture project information and offer an appropriate total print solution

• Assist customers with tasks in the self-service area utilizing the copy machines and PC rentals

• Ask qualifying questions during consultation to generate potential leads

• Be flexible to perform other duties as assigned (e.g., assist customers with shipping, etc.)

Essential skills and experience:

• Able to work a flexible schedule based on the store’s needs

• Able to work with many customers to provide a total solution

• Attention to detail and keen eye to notice quality issues

• Basic computer skills to open, save and send electronic files, and use Microsoft Word (or similar programs)

• Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment

• Manage conflict in a reasonable, nonconfrontational and cooperative manner

• Ability to act with honesty and integrity regarding customer and business information

• Ability to lift and move supplies in the 10 - 50 pound range, stand and walk continuously

Staples does not sponsor applicants for work visas for this position.

Staples is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender idenity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

For individuals with disabilities that need additional assistance at any point in the process, please call 1-888-490-4747 for more information.