Retail Print Specialist

Staples, Inc.; Rehoboth Beach (DE); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Flexible part-time hours

Paid time off

Weekly pay

Career growth opportunities

Associate discounts on in-store and on

401(k) plan with company match

Dental insurance

Vision insurance

Job summary

Staples, Inc. is hiring for a Print Specialists role in the Print Solutions department. You will provide excellent customer service, help customers with their print needs, and operate print and copy equipment to deliver finished products.

You will greet customers, ask questions to uncover needs, capture project details, and guide them to a complete print solution. The position requires adaptability and teamwork in a fast-paced retail environment.

Qualifications

• Experience delivering friendly customer service in a retail or service setting.
• Familiarity with print or copy shop workflows is a plus.
• Ability to operate basic copy/print equipment and software is beneficial.
• Strong communication and relationship-building skills.
• Willingness to work flexible hours including evenings and weekends if needed.

Responsibilities

• Greet customers as they enter the Print Solutions department and respond quickly and attentively.
• Ask open-ended questions to understand customers' print needs and build relationships.
• Use order intake tools to capture project information and offer a total print solution.
• Assist customers with tasks in the self-service area using copy machines and PC rentals.
• Ask qualifying questions during consultations to generate potential leads.
• Be flexible to perform other duties as assigned (e.g., assist with shipping).

Skills

Customer service

Print production

Team player

Attention to detail

Basic computer skills

Job description

Print Specialists provide exceptional customer service and solutions to customers' print needs. You will produce professionally finished products using print and production equipment. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately and training in print provided.

Get great perks.

• Flexible part time hours, generous paid time off, weekly pay and career growth opportunities
• Associate discounts on in-store and online merchandise, services and warranty plans
• Discounts at hundreds of retailers, restaurants and more
• 401(k) plan with a company match
• Dental and vision insurance
• And many more benefits
• Compensation based on qualifications and experience

Play a key role in helping your store and your customer win.

• Greet customers as they enter the Print Solutions department and respond quickly and attentively
• Ask open ended questions to build relationships and understand customers copy print needs
• Use order intake tools to capture project information and offer an appropriate total print solution
• Assist customers with tasks in the self-service area utilizing the copy machines and PC rentals
• Ask qualifying questions during consultation to generate potential leads
• Be flexible to perform other duties as assigned (e.g., assist customers with shipping, etc.)

Essential skills and experience:

• Able to work a flexible schedule based on the store’s needs
• Able to work with many customers to provide a total solution
• Attention to detail and keen eye to notice quality issues
• Basic computer skills to open, save and send electronic files, and use Microsoft Word (or similar programs)
• Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment
• Manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to lift and move supplies in the 10 - 50 pound range, stand and walk continuously

Staples does not sponsor applicants for work visas for this position.