Retail Print Specialist

Staples

Quincy (IL)

On-site

USD 17,000 - 21,000

Part time

14 days+

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Benefits offered by this job

Flexible part-time hours
Paid time off
Weekly pay
Career growth opportunities
Associate discounts
Retailer discounts
401(k) plan with company match
Dental insurance
Vision insurance

Job summary

Staples is looking for a Print Solutions team member to deliver exceptional service in-store. You will greet customers, assess copy/print needs, and guide them through completing orders with available print solutions.

The role emphasizes teamwork, accuracy, and a helpful, friendly attitude in a fast-paced retail setting. You will work in the Print Solutions department, assisting customers with self-service tasks, and collaborating with colleagues to ensure orders are finished accurately and on

Qualifications

  • Flexible schedule to meet store needs.
  • Ability to handle many customers and deliver total print solutions.
  • Attention to detail to spot quality issues.
  • Basic computer skills to open, save and send files; use Word or similar.
  • Ability to collaborate and work in a fast-paced environment.
  • Manage conflict in a constructive way.
  • Act with honesty and integrity regarding customer and business information.
  • Lift and move supplies in the 10–50 pound range; stand and walk for extended periods.

Responsibilities

  • Greet customers entering the Print Solutions department and respond quickly and attentively.
  • Ask open-ended questions to understand copy/print needs and build relationships.
  • Use order intake tools to capture project information and offer total print solutions.
  • Assist customers with tasks in the self-service area using copy machines and PC rentals.
  • Ask qualifying questions during consultation to generate potential leads.
  • Be flexible to perform other duties as assigned (e.g., assist with shipping).

Skills

Flexible schedule
Customer service
Attention to detail
Computer skills
Team collaboration
Conflict management
Integrity
Lifting/standing ability

Tools

Microsoft Word

Job description

Print Specialists provide exceptional customer service and solutions to customers' print needs. You will produce professionally finished products using print and production equipment. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately and training in print provided.

After applying, you may have the opportunity to schedule an in-person interview within minutes.

Get great perks.

  • Flexible part time hours, generous paid time off, weekly pay and career growth opportunities

  • Associate discounts on in-store and online merchandise, services and warranty plans

  • Discounts at hundreds of retailers, restaurants and more

  • 401(k) plan with a company match

  • Dental and vision insurance

  • And many more benefits

  • Compensation based on qualifications and experience

Play a key role in helping your store and your customer win.

  • Greet customers as they enter the Print Solutions department and respond quickly and attentively

  • Ask open ended questions to build relationships and understand customers copy print needs

  • Use order intake tools to capture project information and offer an appropriate total print solution

  • Assist customers with tasks in the self-service area utilizing the copy machines and PC rentals

  • Ask qualifying questions during consultation to generate potential leads

  • Be flexible to perform other duties as assigned (e.g., assist customers with shipping, etc.)

Essential skills and experience:

  • Able to work a flexible schedule based on the store’s needs

  • Able to work with many customers to provide a total solution

  • Attention to detail and keen eye to notice quality issues

  • Basic computer skills to open, save and send electronic files, and use Microsoft Word (or similar programs)

  • Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment

  • Manage conflict in a reasonable, nonconfrontational and cooperative manner

  • Ability to act with honesty and integrity regarding customer and business information

  • Ability to lift and move supplies in the 10 - 50 pound range, stand and walk continuously

Staples does not sponsor applicants for work visas for this position.

Staples is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender idenity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

For individuals with disabilities that need additional assistance at any point in the process, please call 1-888-490-4747 for more information.

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