Retail Print Specialist

Staples; Mason (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Job summary

Staples in Mason, OH is seeking a Print Specialist to deliver exceptional customer service and professional print solutions in the Print Solutions department. You will greet customers, ask open-ended questions, and use order intake tools to capture project details and offer a complete print solution.

The role supports self-service tasks, leads generation, and flexible duties in a busy retail setting. Join a team with training provided, weekly pay, and health benefits, including dental and

Qualifications

• Experience delivering exceptional customer service in a retail or service setting.
• Strong attention to detail and accuracy with print projects.
• Basic computer skills to open, save and send files and use word processing software.

Responsibilities

• Greet customers entering the Print Solutions department and respond quickly and attentively.
• Ask open-ended questions to understand print needs and build relationships.
• Use order intake tools to capture project details and provide a total print solution.
• Assist customers with self-service tasks using copy machines and PC rentals.
• Ask qualifying questions to generate potential leads and grow business.
• Perform other duties as assigned to support store operations.

Skills

Customer service

Attention to detail

Basic computer skills

Team player

Job description

Address 9550 Mason Montgomery Road, Mason, OH, 45040, US

Job Type Permanent

Description

Print Specialists provide exceptional customer service and solutions to customers' print needs. You will produce professionally finished products using print and production equipment. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately and training in print provided.

After applying, you may have the opportunity to schedule an in-person interview within minutes.

Flexible part time hours, generous paid time off, weekly pay and career growth opportunities

Associate discounts on in-store and online merchandise, services and warranty plans

Discounts at hundreds of retailers, restaurants and more

401(k) plan with a company match

Dental and vision insurance

And many more benefits

Compensation based on qualifications and experience

Play a key role in helping your store and your customer win.

Greet customers as they enter the Print Solutions department and respond quickly and attentively

Ask open ended questions to build relationships and understand customers copy print needs

Use order intake tools to capture project information and offer an appropriate total print solution

Assist customers with tasks in the self-service area utilizing the copy machines and PC rentals

Ask qualifying questions during consultation to generate potential leads

Be flexible to perform other duties as assigned (e.g., assist customers with shipping, etc.)

Essential skills and experience:

Able to work a flexible schedule based on the store’s needs

Able to work with many customers to provide a total solution

Attention to detail and keen eye to notice quality issues

Basic computer skills to open, save and send electronic files, and use Microsoft Word (or similar programs)

Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment

Manage conflict in a reasonable, nonconfrontational and cooperative manner

Ability to act with honesty and integrity regarding customer and business information

Ability to lift and move supplies in the 10 - 50 pound range, stand and walk continuously

Staples does not sponsor applicants for work visas for this position.