Retail Print Specialist

Staples; Hermitage (Mercer County); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Flexible part-time hours

Weekly pay

401(k) plan with a company match

Dental and vision insurance

Associate discounts on in-store/online

Job summary

Staples is hiring for the Print Specialists role in-store to provide exceptional customer service for print needs. You will operate print and production equipment, help customers find solutions, and contribute to a fun, team-oriented retail culture.

Training in print is provided, with opportunities for in-store interviews soon after applying. Perks include flexible part-time hours, weekly pay, associate discounts, 401(k) with company match, dental and vision insurance, and more.

Qualifications

• Customer service experience or aptitude.
• Ability to communicate clearly with customers and team members.
• Strong attention to detail to ensure quality prints and orders.
• Basic computer skills for handling files and orders.
• Able to work well in a team in a busy retail environment.
• Flexibility to adapt to store needs and schedules.
• Problem-solving mindset for print solutions.
• Familiarity with Microsoft Word for document handling.

Responsibilities

• Greet customers entering the Print Solutions department and respond quickly and attentively.
• Ask open-ended questions to understand copy print needs and build relationships.
• Use order intake tools to capture project information and offer print solutions.
• Assist customers with tasks in the self-service area with copy machines and PC rentals.
• Ask qualifying questions during consultations to identify potential leads.
• Be flexible to perform other duties as assigned (e.g., help with shipping).

Skills

Customer service

Communication

Attention to detail

Basic computer skills

Teamwork

Flexibility

Problem solving

Microsoft Word

Tools

Microsoft Word

Job description

Print Specialists provide exceptional customer service and solutions to customers' print needs. You will produce professionally finished products using print and production equipment. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately and training in print provided.

After applying, you may have the opportunity to schedule an in-person interview within minutes.

Get great perks.

• Flexible part time hours, generous paid time off, weekly pay and career growth opportunities

• Associate discounts on in-store and online merchandise, services and warranty plans

• Discounts at hundreds of retailers, restaurants and more

• 401(k) plan with a company match

• Dental and vision insurance

• And many more benefits

• Compensation based on qualifications and experience

Play a key role in helping your store and your customer win.

• Greet customers as they enter the Print Solutions department and respond quickly and attentively

• Ask open ended questions to build relationships and understand customers copy print needs

• Use order intake tools to capture project information and offer an appropriate total print solution

• Assist customers with tasks in the self-service area utilizing the copy machines and PC rentals

• Ask qualifying questions during consultation to generate potential leads

• Be flexible to perform other duties as assigned (e.g., assist customers with shipping, etc.)

Essential skills and experience:

• Able to work a flexible schedule based on the store’s needs

• Able to work with many customers to provide a total solution

• Attention to detail and keen eye to notice quality issues

• Basic computer skills to open, save and send electronic files, and use Microsoft Word (or similar programs)

• Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment

• Manage conflict in a reasonable, nonconfrontational and cooperative manner

• Ability to act with honesty and integrity regarding customer and business information

• Ability to lift and move supplies in the 10 - 50 pound range, stand and walk continuously

Staples does not sponsor applicants for work visas for this position.

Staples is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender idenity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

For individuals with disabilities that need additional assistance at any point in the process, please call 1-888-490-4747 for more information.