Retail Print Specialist

Staples; Bennington (VT); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Flexible hours

Paid time off

Weekly pay

Associate discounts

401(k) plan with match

Dental and vision insurance

Career growth opportunities

Job summary

Staples Print Specialists provide exceptional customer service and professional print solutions in a fast-paced retail setting. You will operate print and production equipment and help customers with copy and print needs, while contributing to a fun, team-oriented culture.

Training is provided and hiring is immediate for a flexible, part-time role. Join a supportive Staples environment offering career growth opportunities, weekly pay, associate discounts, and a comprehensive benefits package.

Qualifications

• Customer service experience in a retail setting preferred.
• Ability to engage with customers and understand print needs.
• Strong attention to detail and quality control.
• Basic computer skills to open, save and send files.

Responsibilities

• Greet customers entering the Print Solutions department.
• Ask open-ended questions to understand print needs.
• Use order intake tools to capture project information and propose solutions.
• Assist customers with self-service tasks in the area with copy machines and PC rentals.
• Ask qualifying questions to generate leads and sales opportunities.
• Be flexible to perform other duties as assigned.

Skills

Customer service

Team player

Communication

Problem solving

Tools

Microsoft Word

Copy machines

Job description

Print Specialists provide exceptional customer service and solutions to customers' print needs. You will produce professionally finished products using print and production equipment. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately and training in print provided. After applying, you may have the opportunity to schedule an in-person interview within minutes.

Get great perks.

• Flexible part time hours, generous paid time off, weekly pay and career growth opportunities
• Associate discounts on in-store and online merchandise, services and warranty plans
• Discounts at hundreds of retailers, restaurants and more
• 401(k) plan with a company match
• Dental and vision insurance
• And many more benefits
• Compensation based on qualifications and experience

Play a key role in helping your store and your customer win.

• Greet customers as they enter the Print Solutions department and respond quickly and attentively
• Ask open ended questions to build relationships and understand customers copy print needs
• Use order intake tools to capture project information and offer an appropriate total print solution
• Assist customers with tasks in the self-service area utilizing the copy machines and PC rentals
• Ask qualifying questions during consultation to generate potential leads
• Be flexible to perform other duties as assigned (e.g., assist customers with shipping, etc.)

Essential Skills And Experience

• Able to work a flexible schedule based on the store’s needs
• Able to work with many customers to provide a total solution
• Attention to detail and keen eye to notice quality issues
• Basic computer skills to open, save and send electronic files, and use Microsoft Word (or similar programs)
• Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment
• Manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to lift and move supplies in the 10 - 50 pound range, stand and walk continuously

Staples does not sponsor applicants for work visas for this position.