Retail PLM Functional Architect

ITC Infotech; United States; On-site; USD 131,000 - 160,000; Full time

Benefits offered by this job

401K with employer match

Job summary

ITC Infotech is seeking an experienced Retail PLM Architect with 12+ years in Apparel, Footwear or CPG. You will bridge business processes and technology, guiding clients through PLM journeys, with hands-on expertise in Product Design, Techpacks, Sampling, Costing and Sourcing.

The role requires strong client communication, cross-functional collaboration, and ability to work in a fast-paced consulting environment. Knowledge of major PLM platforms is highly desirable.

Qualifications

• Minimum of 12 years of professional experience in Apparel, Footwear, or CPG industries.
• Hands-on understanding of the end-to-end retail product lifecycle.
• Excellent verbal and written communication across diverse audiences.
• Experience in fast-paced, cross-functional environments.

Responsibilities

• Map and design PLM workflows from As-Is to To-Be with stakeholders.
• Advise on Product Design, Techpacks, Sampling, Costing and Sourcing within PLM.
• Lead change management, user training, and PLM configuration/testing.

Skills

12+ years experience

End-to-end PLM knowledge

Strong communication

Cross-functional team work

Tools

PTC FlexPLM

Centric PLM

Job description

ITC Infotech is a wholly owned subsidiary of ITC Limited, one of India's foremost private sector companies and a diversified conglomerate. The ITC Group, with a market capitalization of $65 billion, is globally recognized as a leader in sustainability. The group's vision is to achieve world‑class performance and create growing value for both the Indian economy and its stakeholders. This vision is supported by core values such as Trusteeship, where professional managers hold the company in "trust" for its stakeholders; a strong Customer Focus; Respect for People; a commitment to Excellence; a pursuit of Innovation; and a strong Nation Orientation.

ITC Infotech's business philosophy is that business is at the center and technology is an enabler, as reflected in its tagline, "Business-friendly Solutions." The company offers a wide range of services and solutions across key business areas, including CIO Services (Automation, Digital Workplace, ERP), Digital Experience (Experience Transformation), and Product 4.0 (Product Lifecycle Management, Digital Manufacturing). In the last seven years, ITC Infotech has successfully doubled its revenue from $250 million to $500 million+ annually, with its EBIT improving from 8% to over 18%.

Position Overview

We are seeking an experienced and highly skilled Retail PLM Architect with 12+ years of domain and consulting experience in the Apparel, Footwear, and Consumer Packaged Goods (CPG) sectors. In this role, you will act as a bridge between business processes and technology, guiding retail clients through their Product Lifecycle Management (PLM) journeys.

The ideal candidate will possess deep hands‑on expertise in key industry processes—including Product Design, Techpacks, Sampling, Costing, and Sourcing—and a proven track record of working in collaborative, cross‑functional environments. While technical experience in top‑tier PLM platforms (such as PTC FlexPLM or Centric PLM) and IT service environments is highly desirable, a strong foundation in retail product development lifecycle processes and excellent client communication are the core pillars of success for this position.

Key Responsibilities

1. Business Process Consulting & Requirement Gathering

• Collaborate with retail brand stakeholders, designers, merchants, and sourcing teams to analyze existing product development workflows.
• Translate business needs into detailed functional specifications, aligning them with industry best practices.
• Lead workshops and discovery sessions to map "As-Is" processes and define future-state ("To-Be") PLM workflows.

2. Core PLM Domain Execution

• Advise clients on optimizing core product development stages:
• Product Design & Techpacks: Streamlining the creation and management of technical packages, bills of materials (BOMs), and design handoffs.
• Sampling & Fit: Tracking prototype iterations, fit comments, and sample approval cycles.
• Costing & Sourcing: Structuring material costing, vendor RFQs, supplier selection, and margin analysis within the PLM framework.
• Incorporate industry‑specific compliance, sustainability metrics, and quality standards into the PLM process design.

3. Cross‑Functional Collaboration & Change Management

• Facilitate seamless alignment between design, technical design, sourcing, production, and IT teams.
• Support change management initiatives, helping end‑users transition from legacy systems or spreadsheet‑based tracking to modern, automated PLM solutions.
• Conduct user training, create user manuals, and deliver high‑impact presentations to both technical teams and business executives.
• Participate in or lead PLM configuration, testing, and validation cycles.
• Work closely with technical delivery teams (solution architects, developers, and QA) to ensure that the configured system meets business requirements.

Required Qualifications & Experience

• Experience: Minimum of 12 years of professional experience in the Apparel, Footwear, or CPG (Consumer Packaged Goods) industries.
• Domain Expertise: Comprehensive, hands‑on understanding of the end‑to‑end retail product lifecycle:
• Design & Technical Specification (Techpack) development.
• Product Costing, vendor collaboration, and global sourcing processes.
• Communication Skills: Exceptional verbal and written communication skills, with a proven ability to present complex concepts clearly to diverse audiences.
• Environment: Proven experience working in a fast‑paced, cross‑functional, and collaborative environment.

Preferred & Desirable Qualifications

• PLM Software Experience: Hands‑on experience or functional familiarity with market‑leading retail enterprise PLM solutions—specifically PTC FlexPLM or Centric PLM—is highly desirable but not mandatory.
• IT Services / Consulting Background: Prior experience working within an IT Service or Technology Consulting firm delivering Retail/Consumer Goods PLM solutions is a strong plus.
• Client‑Facing Experience: Direct experience in client‑facing consulting roles, leading requirements gathering or system implementations.
• Extended Supply Chain Knowledge: An understanding of downstream supply chain activities, including Factory Evaluation/Audits and Garment/Product Testing processes, is considered an added advantage.

Key Competencies for Success

• Analytical Thinking: Ability to dissect complex business problems and design structured, scalable solutions.
• Stakeholder Management: Comfortable interacting with and influencing mid‑to‑senior level stakeholders across both business and technology organizations.
• Adaptability: Ready to learn new platforms, adapt to varying client cultures, and stay updated on the latest retail tech trends.

The base salary range for this position is $131,470- $1,59,989 annually. Actual compensation will depend on factors including skills, experience, location, and business needs. In addition to base salary, this position would have comprehensive benefits & 401K with employer match.

ITC Infotech is an Equal Opportunity Employer.

We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

ITC infotech is committed to providing veteran employment opportunities to our service men and women.